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More Than 3 Million People Have Bought These Books

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The VitalSmarts online store is the place to buy one of our four New York Times bestselling books.

Crucial Conversations Book Cover

Crucial Conversations
Tools for Talking When Stakes Are High

Introducing the New York Times business bestseller that’s transformed organizations and changed the way millions of people communicate. With more than 3 million copies sold, this book gives you the tools to prepare for high-stakes conversations, transform anger and hurt feelings into powerful dialogue, and make it safe to talk about almost anything.

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Crucial Accountability Book Cover

Crucial Accountability
Tools for Resolving Broken Promises, Violated Expectations & Bad Behavior

Whether it’s a broken promise, violated expectation, or just plain bad behavior, those who can hold anyone accountable on any issue help their organization thrive. Improve your performance by 20-50 percent with the step-by-step process for holding others accountable in this New York Times bestselling business book.

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Influencer Book Cover

Influencer
The New Science of Leading Change

Despite our best attempts, few of us know how to influence human behavior. This bestselling leadership book combines the skills used by hundreds of successful change agents with five decades of social science research to deliver a proven model for changing entrenched behaviors across teams and entire organizations.

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Change Anything Book Cover

Change Anything
The New Science of Personal Success

If you’re like most of us, you’ve tried to change one or more areas of your life and failed. In this New York Times business bestseller, you’ll be introduced to the six sources of influence that affect your daily decisions, as well as fascinating real-world examples that will empower you to reexamine the way you go about your business and your life.

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