
New York Times Bestseller
A companion to the award-winning training course of the same title, this book will help you navigate high-stakes conversations and make it safe to talk about almost anything. More than 2 million copies have been sold worldwide.
I had three months to turn things around or I was gone. Crucial Conversations gave me the tools to fix the problem."
– Tom Ehrenberg, Johnsonville Sausage
Create alignment and agreement by fostering open dialogue around high-stakes topics. More
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New York Times Bestseller
When coworkers make promises do you sigh in relief or start biting your nails? A companion to the training course of the same title, this book offers a step-by-step process to enhance accountability, improve performance, and ensure execution.
Longstanding accountability problems were surfaced and neutralized as a direct result of Crucial Accountability."
– J. Marks, training specialist, Orkin, Inc.
Is avoiding one-on-one accountability discussions keeping you from getting the results you need? More
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New York Times Bestseller
A companion to the award-winning training course of the same title, this book delivers a coherent and portable model for influencing the behaviors of others for good.
With Influencer we've seen dramatic results in organizational behavior change."
– Matt V., president, Spectrum Health
Whether you're leading a team of ten or ten thousand, learn proven strategies to execute behavior change. More
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New York Times Bestseller
A companion to the training course of the same title, this book helps readers recognize the personal, social, and environmental forces of influence currently working against them—and then turn them in their favor.
Change Anything has assisted greatly in my success. I’m excited about continuing to use the Six Sources of Influence to maintain my current weight and stay healthy."
– Scott Mitchell, former NFL quarterback and contestant on The Biggest Loser
Rather than focus on systems, processes, or strategy, we focus on people. And more specifically, how people behave. Based on more than 30 years of ongoing research, our award-winning courses have been trained to more than 1 million people.