“Poor communication in healthcare is harmful at best and deadly at worst.
In healthcare, silence is a matter of life and death. It’s time to replace cultures of silence with cultures of dialogue, and we can help.
Download our study about the five common and costly challenges in caregiver teams and you’ll learn how your team can improve quality of care by speaking up about patient safety, quality of patient and family experiences, and staff behavior.
For the past 20 years, we’ve researched the effects of silence in healthcare and uncovered some startling trends:
On the other hand, organizations that build cultures of dialogue among their administrators, physicians, nurses and staff experience significant reductions in medical errors, increased patient safety, higher productivity, and lower staff turnover.
Our training solutions address the most common behavioral workplace challenges. Each training focuses on a practical skillset that empowers hospital systems to achieve lasting change and measurable results.