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How to Speak Up About COVID-19: Have An Attitude of Gratitude

Joseph Grenny, author of Crucial Conversations, says approaching COVID-19 safety reminders with gratitude will have cultural implications that will save lives.

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Joseph Grenny

Joseph Grenny is a New York Times bestselling author, keynote speaker, and leading social scientist for business performance. For thirty years, Joseph has delivered engaging keynotes at major conferences including the HSM World Business Forum at Radio City Music Hall. Joseph’s work has been translated into twenty-eight languages, is available in thirty-six countries, and has generated results for three hundred of the Fortune 500. read more

One thought on “How to Speak Up About COVID-19: Have An Attitude of Gratitude”

  1. Don Vito Corleone might say something like, “I notice you may not have noticed the reminder to wear a mask in my store. Here, you may have one of mine.“ The customer refuses an Don says, “It is not an offer you can refuse.”

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