Our latest study found a concerning gap between what managers say they want their company culture to be and what employees say is really valued by these same bosses. Specifically, leaders say they want innovation, initiative, candor and teamwork, but what employees feel is really valued is obedience, predictability, deference to authority and competition with peers.
Overall, the study of more than 1,200 employees and managers, found that employees have a much more negative view of their corporate culture than their bosses. And, the more senior a person is in the organization, the more positive their perception of their company culture.
And these perception gaps matter—a lot. When employees believed that what was really valued was obedience, predictability, deference to authority and competition with peers, they were 32 percent less likely to be engaged, motivated and committed to their organization. This perception also had a dramatic impact on their performance. They were 26 percent less likely to rate their organization as successful at innovating and executing.
To see more results from our latest study, download our infographic below.
The ideas expressd in this article are base on the skills and principles taught in Crucial Conversations. Learn more about Crucial Conversations