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From Good to Great: Using the Crucial Accountability Model to Help Create Great Performance

From Good to Great: Using the Crucial Accountability Model to Help Create Great Performance

My colleague Emily and I have taken on an exciting project recently that has pushed me to look at accountability in a new way. If you’re not familiar, our Crucial Accountability content teaches skills for addressing gaps between expectations and actual performance. The accountability model for managing performance is a…

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How to Manage Someone Resistant to Change

How to Manage Someone Resistant to Change

How can I get an employee I supervise who is resistant to change to become more flexible in the workplace? I have included him in…

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Leaders Want Input. Employees Won’t Share It. What Can We Do?

Leaders Want Input. Employees Won’t Share It. What Can We Do?

During our company meetings, leaders often try to get input on various questions but very rarely does anyone respond. It has become such an issue…

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5 Ways to Improve Team Communication

5 Ways to Improve Team Communication

How do you effectively communicate to your team they need to open up to each other and share the goings-on in their individual unit within…

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How to Know if You’re Experiencing Age Discrimination

How to Know if You’re Experiencing Age Discrimination

I am 63½ and considering retirement next year. The key word here is "considering." I have not finalized my decision. Recently my supervisor asked if…

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