Our research-based training program teaches step-by-step processes and skills to hold others accountable, improve performance, and ensure execution.
Participants learn how to talk about violated expectations in a way that yields two-way accountability and allows further progress to be made.
Consistent application of the skills leads to faster problem-solving, decision-making, and conflict resolution.
When issues are resolved and focus is restored, productivity increases, relationships are strengthened, and high-performance cultures are formed.
Crucial Accountability® is helping people by helping the companies they work for reap bottom-line benefits like reduced turnover, fewer grievances, and higher employee satisfaction and engagement.
Orkin reported an 8% decrease in turnover.
San Antonio School District saw a 50% drop in grievances.
Dallas Housing Authority eliminated silos between departments and helped employees take initiative to resolve conflicts with their supervisors.
Crucial Accountability is available in two delivery formats to address the diverse needs of your organization.
Bring in a VitalSmarts Master Trainer or certify an internal trainer to teach Crucial Accountability skills in person to your employees.
Join a VitalSmarts Master Trainer in our facilitated virtual training classroom and learn Crucial Accountability from the comfort of your home or office.
Watch these four tips from our Vice President of Research and bestselling author, David Maxfield. If you like what you hear, Crucial Accountability can help.
Is it time for you and your organization to start reaping the benefits of increased accountability? Let’s talk about bringing Crucial Accountability to you.
With more than half a million copies sold, Crucial Accountability continues to transform personal and professional performance and execution.