Building on the skills taught in Crucial Conversations, Crucial Accountability teaches a step-by-step process and new skills to enhance accountability, improve performance, and ensure execution.
Participants learn how to talk about violated expectations in a way that yields two-way accountability and allows further progress to be made.
Consistent application of the skills leads to faster problem solving, decision making, and conflict resolution.
When issues are resolved and focus is restored, productivity increases, relationships are strengthened, and high-performance cultures are formed.
Execution and results focused, Crucial Accountability is helping our clients reap bottom-line benefits like reduced turnover, fewer grievances, and higher employee satisfaction and engagement.
Orkin reported an 8% decrease in turnover.
San Antonio School District saw a 50% drop in grievances.
Dallas Housing Authority eliminated silos between departments and helped employees take initiative to resolve conflicts with their supervisors.
Crucial Accountability is available in two delivery formats to address the diverse needs of your organization.
Bring in a VitalSmarts Master Trainer or certify an internal trainer to teach Crucial Accountability skills in person to your employees.
Join a VitalSmarts Master Trainer in our facilitated virtual training classroom and learn Crucial Accountability from the comfort of your home or office.
Is it time for your organization to start reaping the benefits of accountability? Let’s talk about bringing Crucial Accountability to you. We are excited to offer two delivery modalities: live classroom, live online, or choose a blended solution specific to your organizational needs.
With more than half a million copies sold, Crucial Accountability continues to transform personal and professional performance and execution.