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“Crucial Accountability showed management how to stop avoiding conflict and helped them recognize that holding others accountable is healthy.”

- Ardie Harrison, VP of Human Resources, Dallas Housing Authority

We will teach you skills to Improve Accountability

Our research-based training program teaches step-by-step processes and skills to hold others accountable, improve performance, and ensure execution.

STRENGTHEN ACCOUNTABILITY

Participants learn how to talk about violated expectations in a way that yields two-way accountability and allows further progress to be made.

ACCELERATE PROBLEM-SOLVING

Consistent application of the skills leads to faster problem-solving, decision-making, and conflict resolution.

IMPROVE RELATIONSHIPS & PRODUCTIVITY

When issues are resolved and focus is restored, productivity increases, relationships are strengthened, and high-performance cultures are formed.

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This is life-changing training.

Crucial Accountability® is helping people by helping the companies they work for reap bottom-line benefits like reduced turnover, fewer grievances, and higher employee satisfaction and engagement.

Employee Turnover

Orkin reported an 8% decrease in turnover.

Efficiency

San Antonio School District saw a 50% drop in grievances.

Teamwork and Relationships

Dallas Housing Authority eliminated silos between departments and helped employees take initiative to resolve conflicts with their supervisors.

Applicable Training delivered in two ways

Crucial Accountability is available in two delivery formats to address the diverse needs of your organization.

LIVE

LIVE

Live Classroom


Bring in a VitalSmarts Master Trainer or certify an internal trainer to teach Crucial Accountability skills in person to your employees.

LIVE ONLINE

LIVE ONLINE

Virtual Instructor-led


Join a VitalSmarts Master Trainer in our facilitated virtual training classroom and learn Crucial Accountability from the comfort of your home or office.

Watch these four tips from our Vice President of Research and bestselling author, David Maxfield. If you like what you hear, Crucial Accountability can help.

Ready to take training that is proven to change lives?

Is it time for you and your organization to start reaping the benefits of increased accountability? Let’s talk about bringing Crucial Accountability to you.

Crucial Accountability Book Cover

The New York Times Bestseller

With more than half a million copies sold, Crucial Accountability continues to transform personal and professional performance and execution.

#8 New York Times Business Bestseller
#6 Wall Street Journal Bestseller
#1 Amazon.com Business List
#1 on 800-CEO-READ
“Book of the Year” by Soundview Executive Book Summaries
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