How does a worldwide manufacturing company improve customer relations and secure new business?
Watch as John Quinn, CEO of Excel Polymers, shares how they improved customer relations and increased sales.
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Maimonides Medical Center
How does a large hospital build a culture of respect to improve patient safety?
Watch as Dr. Feldman and Dr. Kaplan of Maimonides Medical Center share how they are now saving lives through a Code of Mutual Respect.
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MaineGeneral Health
How does a large healthcare system improve patient safety?
Watch as Patrice Putman, director of employee development at MaineGeneral Health, shares how Crucial Conversations Training changed their culture and improved patient safety.
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