How do you change unwanted behaviors? How do organizations rife with undiscussables ever get anything done? How do you hold others accountable?  These four bestsellers pinpoint the high-leverage skills and researched best practices that separate the best from the rest.

Top Performers Hold Crucial Conversations Well

How well do you handle high-stakes interactions? Based on an award-winning training program, Crucial Conversations: Tools for Talking When Stakes are High, demonstrates that when top-rated leaders and employees step up to controversial issues and heated discussions, they typically do so in a way that not only strengthens relationships but gets the best results.

Tell me more about Crucial Conversations Training

Learn more about the Crucial Conversations book

Enhance Accountability, Execution, and Performance

Whether it's a broken promise, violated expectation, or just plain bad behavior, those who can hold anyone accountable on any issue help their organizations thrive. Improve your performance by 20-50 percent with the proven step-by-step process introduced in the book, Crucial Confrontations: Tools for Resolving Broken Promises, Violated Expectations, and Bad Behavior, and mastered in the acclaimed training program, Crucial Confrontations^® Training.

Tell me more about Crucial Confrontations Training

Learn more about the Crucial Confrontations book

Influencer: The Power to Change Anything

The most important capacity we possess is the ability to influence behavior. Based on the award-winning training program of the same title, Influencer: The Power to Change Anything is the New York Times bestseller that teaches a proven strategy to drive rapid and sustainable behavior change for teams and organizations. By learning how to discover and counteract the complex web of forces underlying resistant organizational problems, you'll be able to make changes inevitable.

Tell me more about Influencer Training

Learn more about the Influencer book

Change Anything: The New Science of Personal Success

Change Anything: The New Science of Personal Success is the New York Times bestseller that teaches a breakthrough methodology for solving any individual behavior challenge—at work or at home. Book readers and participants of the one-day training program will learn to recognize the personal, social, and environmental forces of influence currently working against them—and then turn them in their favor. By doing so, they become more engaged and productive, and ten times more likely to solve complex problems.

Learn more about the Change Anything book