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What Would You Do? Assessment*

Holding others accountable isn’t always a piece of cake.

When others let us down, break rules, or demonstrate bad behavior, what we say and do can mean the difference between solving the problem and letting it fester.

The good news is that the skills taught in our bestselling book and training course, Crucial Accountability, can teach you how to hold others accountable no matter the circumstance or the other person’s position.

This simple self-scoring assessment reveals your natural tendencies when confronted with a gap in expectation and/or performance.

Read each situation and select the answer according to what you would MOST LIKELY DO. Your results will show you where you may need a little practice when it comes to holding others accountable.

*The “What Would You Do?” assessment is the updated version of the “Where Do You Stand” assessment found in the Crucial Accountability book.

  1. You have been in a new role at work and want to make sure your first appraisal goes well. You have been informally asking your manager for feedback. However, all he says is, “You’re doing well.” You:

  2. Your direct report is a great tactical executor but not a good strategic thinker. She desperately wants a promotion for which you don’t think she is qualified. You:

  3. The IT department still hasn’t delivered the new computer you were expecting... last week. You:

  4. A direct report delivers most projects a few days late. You describe the gap and:

  5. You need a report from the marketing product manager in order to complete a product proposal. He hasn’t gotten it to you, despite promising that he would. You:

  6. Your manager is AWOL. She has been canceling meetings, missing one-on-one meetings, failing to dial in for conference calls, etc. You need her executive sponsorship on an important project. You:

  7. Your teenage daughter comes home past curfew... for the fourth time this month. You:

  8. Your manager keeps adding new requirements to an important project but doesn't give your team more time or resources. You:

  9. Your spouse isn’t pulling his/her weight at home—leaving you with the bulk of the household chores while he/she does other, more enjoyable things. You:

  10. Your best friend has been going through a hard time in her personal life. You want to support her, but she is so negative that it is hard to be around her. You want to help her be more positive, so you: