Watch as Scott uses a skill we teach in training to state his concerns. If you like what you see, Crucial Conversations Training can help.
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Before you get the book resources . . .
Are you ready to take the next step? Refine and practice your skills in our award-winning training course.
We offer three delivery modalities: live classroom, live online, online, or you can choose a blended solution specific to your needs.
Crucial Conversations Book
The New York Times business bestseller that has transformed organizations and changed the way millions of people communicate. With more than 4 million copies sold, this book—now in its second edition—gives you the tools to prepare for high-stakes conversations, transform anger and hurt feelings into powerful dialogue, and make it safe to talk about almost anything. Get unstuck with best practice skills for high-stakes interactions.
UNLOCK YOUR FREE CRUCIAL CONVERSATIONS RESOURCES
Introducing a special value for book readers—the following resources (a $275 value) are used in the award-winning Crucial Conversations Training program. They are being offered to you at NO COST. All you have to do is fill out the form on this page.
- Access to VitalSmarts videos
- Discussion questions from the authors
- Download the Crucial Conversations Model
- Assess your “Style Under Stress”
- Listen to audio lessons from the authors