The Crucial Skills Suite







What you get from Crucial Conversations Training

Why Crucial Conversations Training?

What you get from training

Why Crucial Accountability Training?

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Better Together

One Powerful Offering. Two Suite Options.

The Crucial Skills Suite allows you to easily offer both Crucial Conversations and Crucial Accountability to your organization. Regardless of the course your employees begin with, they can add the missing skills from the other course to complete the suite in less time and for less cost.

Here’s what it looks like:

Crucial Suite Training Arrow Diagram

Crucial Conversations

Crucial Conversations teaches skills for creating alignment and agreement by fostering open dialogue around high-stakes, emotional, or risky topics—at all levels of your organization.

It is available in a two-day traditional course as well as a one-day add-on course. Both classroom and virtual training delivery options are available.

Crucial Accountability

Crucial Accountability teaches skills for identifying and resolving performance gaps, strengthening accountability, eliminating inconsistency, and reducing resentment.

It is available in a two-day traditional course as well as a one-day add-on course. Both classroom and virtual training delivery options are available.

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Welcome to VitalSmarts.com

VitalSmarts and Poertner Consulting Group are pleased to announce a new era in their joint service.

VitalSmarts has acquired the business and will maintain the presence in your area to provide you with streamlined and enhanced customer support.

We look forward to working with you!

If you have any questions, please email VitalSmarts at support at vitalsmarts dot com.

Welcome to VitalSmarts.com

VitalSmarts and LeadershipSmarts are pleased to announce a new era in their joint service.

VitalSmarts has acquired the business and will maintain the presence in your area to provide you with streamlined and enhanced customer support.

We look forward to working with you!

If you have any questions, please email VitalSmarts at support at vitalsmarts dot com.