The Best Teams Hold Themselves Accountable –By Joseph Grenny
The role of the boss should not be to settle problems or constantly monitor your team, it should be to create a team culture where peers address concerns immediately, directly and respectfully with each other. Yes, this takes time up front. But you'll see problems...
An online survey of 926 people administered by the New York Times best-selling authors of Crucial Accountability found that while 63 percent of respondents regularly witness both minor and major ethical infractions, employees confront only half of the unethical behavior they witness at work....
VitalSmarts, an innovator in corporate training and leadership development, today released Crucial Accountability™—the update to the Company’s popular Crucial Confrontations Training. The two-day classroom course teaches a step-by-step process for holding others accountable to violated expectations in order to improve performance....
Based on more than 30 years of research, CRUCIAL ACCOUNTABILITY (McGraw-Hill Professional; June 2013; Original paperback and eBook formats: $19) provides readers with the essential tools they need to resolve controversial and complex issues dealing with repeated disappointments and performance gaps. This is the revised...
New research from the authors of the New York Times best-seller Crucial Accountability shows that three in four employees quickly attribute co-workers’ bad behavior to lack of motivation while only one in 10 consider ability deficits. As a result, they avoid holding problem colleagues accountable,...
Slacking co-workers cause a quarter of their hard-working colleagues to put in four to six more hours of work each week, according to new research from the New York Times best-selling authors of Crucial Confrontations....
VitalSmarts, an innovator in corporate training and organizational performance, today released the Crucial Accountability™ Companion Course. The one-day training builds on the skills learned in Crucial Conversations® Training and introduces a powerful new set of skills for resolving violated expectations, broken commitments and bad behavior....