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December 2018

5 THINGS GREAT LEADERS KNOW (THAT YOU CAN LEARN TODAY)

Recent research from VitalSmarts found that employees who work for managers who respond poorly to stress are much more likely to consider leaving their jobs. They’re also more likely to be frustrated and angry — and more likely to complain. Great leaders understand how important it is...

A morning routine to combat holiday stress

A new survey by VitalSmarts found that 26 percent of people say that trying to stay healthy, active and sober over the holidays is one of their top five stressors, 44 percent of people live by the motto, "my diet starts in January”; 20 percent say...

SURVEY: The Top 5 Sources Of Holiday Stress

A new survey by VitalSmarts, a leadership training company, asked 1,166 people aged 25 to 60 — 76 percent were female — about their stress levels around the holidays and where that stress comes from. It turns out that not only are people stressed, but...

How To Unlock The Potential Of Your People

Teams have the potential to enable each of its members to provide their very best efforts. And when you create psychological safety, you become the bridge between status quo and a more fully realized/ utilized team-based discretionary effort that yields those best efforts....

How to 10x Your Post-Training Results

Our model of behavior change, known as the Six Sources of Influence, identifies all the forces that align to shape our behavior. Our research confirms that leaders who find a way to get all Six Sources of Influence working for, rather than against, change are 10...

How to Pick & Stick to Career Goals

According to corporate trainer David Maxfield in an article for the American Society for Training and Development, resistance to change and a negative attitude are two of the top career-limiting habits that can keep you from achieving your true potential....

Crucial conversations and how they affect business

We asked Vina Vidal Vicente, an expert on business communication and public affairs, on exactly how recognizing and managing a crucial conversation could affect your business. Her insights are based on the book “Crucial Conversations: Tools for Talking When Stakes Are High,” by Kerry Patterson,...

How to Be the Best Boss Ever, According to Career Experts

“Communication is a crucial skill for anyone, especially new managers,” says Ngoc Nguyen, a career coach at Ama La Vida. She recommends Crucial Conversations, by Kerry Patterson, for the insights it provides to prepare for the inevitable: When you manage people, you’re going to encounter tough...

The Cost of Conflict Avoidance

VitalSmarts research shows, ninety-five percent of a company’s workforce struggles to speak up to their colleagues about their concerns. As a result, they engage in resource-sapping avoidance tactics including ruminating excessively about crucial issues, complaining, getting angry, doing unnecessary work, and avoiding the other person...

Start Your Day With Heart

I've been teaching the VitalSmarts Crucial Conversations course, coaching people through them, and even certifying others to instruct the course. And with all this knowledge, I limited the skills taught in the class to holding difficult conversations or coaching people through difficult moments. I didn't...

Here’s how to work with the office slacker

Either way, nearly everyone (93%) has a coworker who doesn’t do their fair share, according to a 2013 VitalSmarts survey of 549 people — and four in five say their work quality diminishes when they have to cover colleagues’ work. Yet just 10% of people speak up...

These four small mind-set shifts will make you more productive

Getting more done effectively and efficiently is a challenge for both employees and employers. And it’s an expensive one. A March 2018 study by leadership training company VitalSmarts found that 70% of managers currently have at least one “high-potential” (HIPO) employee they are considering letting go for poor...

Have a Concern? The Clock is Ticking

According to a new study by VitalSmarts, organizations lose an average of $5,000 in productivity costs when a problem, process or strategy isn’t addressed within three days. We surveyed 792 professionals about the time lag between identifying and discussing problems, and we asked them about the...

This is why you should speak up about work problems

Employees who keep mum about a problem, process or strategy that just isn’t working out — often because they’re worried about being labeled a “complainer” or fear retaliation — can cost companies $25,000 or more in productivity costs, according to a recent report by leadership...

21 Books Highly Recommended by Successful Executives

"More than anything else in our lives, our habits determine our destiny. Their mysterious power comes from their automaticity, repetition, and cumulative power. For example, Benjamin Franklin wrote a summary of his day every night before bed. Arianna Huffington begins her days with 30 minutes...

How to Get Your Boss to Listen To You

Not surprisingly, workers seldom take that route. A VitalSmarts study found that only 1 percent of respondents were willing to break the mold; roughly three out of 10 cited a negative organization as the reason for their silence. Anyone who’s seen a colleague punished for being honest...

Why Does Power Abuse Persist?

According to a VitalSmarts study on workplace bullying, 96 percent of us say we’ve experienced it, and 54 percent of bullies have been at it for years. If you are part of that 96 percent, you know it hurts, it harms, and it leaves a...

How to Get People to Accept a Tough Decision

Imagine this: You’re a general manager for a manufacturing company and orders are up. You know you should be celebrating, but instead, you feel gut punched. Your plants are facing severe capacity and material constraints and you know you can’t fill these orders. Now you...

How to Get Your Boss to Actually Listen to You

Not surprisingly, workers seldom take that route. A VitalSmarts study found that only 1 percent of respondents were willing to break the mold; roughly three out of 10 cited a negative organization as the reason for their silence. Anyone who’s seen a colleague punished for being honest...

What to Consider Before Hiring a Friend

I’ve observed and studied friend-boss relationships — and even been on both sides of them — and now know what it takes for them to be successful. The key is having the right combination of patience and candor before and during the hiring process....

Rethinking Remote Relationships

According to a VitalSmarts survey of 1153 global workers reported in Harvard Business Review (April 2018), remote employees feel left out and disadvantaged as a result of their status. And it goes far beyond ‘out of sight, out of mind.’...

The 3 ’Mini-Habits’ of Productive People

At VitalSmarts, we recently asked more than 800 people this same question. We found that three out of four people have wanted to be more productive, less stressed, and more present. Despite this prevailing desire to change the way work impacts our lives, less than one-tenth of the...

Do Your Employees Believe That You Value Innovation? Probably Not

Business leaders surveyed by the cofounders of the leadership training company VitalSmarts, Joseph Grenny and David Maxfield (whom we interviewed recently), say they value innovation, initiative, candor, and teamwork from their workforces. Their employees, however, don’t see it that way. They say their bosses actually value obedience,...

This Is How Happy Couples Argue

But here’s a plot twist for you: According to a study about communication in relationships conducted by VitalSmarts as a follow-up to the New York Times bestselling book series Crucial Conversations ($20), the right kind of arguing is far from a death sentence in a romantic partnership. Couples who engage in healthy conflict are...

TOP 20 LEADERSHIP TRAINING COMPANY

TrainingIndustry.com, named VitalSmarts as a Top 20 Leadership Training Company for the fourth consecutive year. Selection to the annual list is based on the following: Thought leadership and influence within the training industry, breadth of programs and audiences served, delivery methods offered, company size and...

Employees & Companies Win Big When Hiring Remote Employees

Remote employees could be costly to companies, but with proper expectations, clear communication, and face time, remote employees can improve a company’s bottom line. RewardExpert spoke with Justin Hale, Leadership Trainer and Content SME for VitalSmarts, one of the top leadership training companies, to find out...

5 Ways to Be More Productive in 2018

If your goal for 2018 is to maximize your time, then implementing the “two-minute rule” is a habit you’ll want to adopt now. This rule states that any action that can be carried out in two minutes or less is completed right away. According to...

This Is What Remote Workers Need Most From Their Bosses

Working remotely is a sought-after perk when it comes to employment, but that doesn’t mean it’s all rainbows and unicorns. Workplace politics can be more frequent and complicated when you work from home, according to research by Joseph Grenny and David Maxfield, coauthors of Crucial Conversations:...

7 Skills You Need to Manage Remote Employees

But for all the perks of being productive in pajamas, there are challenges. As part of a recent study, VitalSmarts surveyed 1,153 remote employees and found they more often feel undervalued than their onsite associates do. Specifically, remote employees more frequently feel that coworkers talk behind their...