Research by Joseph Grenny, co-author of Crucial Conversations, shows 81% said “difficult or emotionally charged” conversations they have held over social media remained unresolved. Two out of five blocked, unsubscribed to, or defriended someone over arguments that took place via social media....
VitalSmarts' research shows that those who consistently speak up aren’t necessarily more courageous; they’re simply more accurate....
Joseph Grenny shares the best practices of issuing a genuine apology. He says, "The purpose of an apology is not to restore trust, but to confirm to others that we deserve it."...
Joseph Grenny and David Maxfield share the results of their study examining the unique culture of tech and what mangers can do to improve team performance amidst the industry's challenges....
The July 2016 Corporate Culture Chasm survey from VitalSmarts found a disparity between how employers and employees perceive competition. While leaders say they value teamwork in the workplace, employees say they believe employers really want to see staff compete with one another....
When confronting inappropriate comments, sooner is always better says Joseph Grenny, cofounder of VitalSmart and co-author of the book Crucial Conversations. “Don’t bite your tongue, even for a second. When inappropriate remarks border on any kind of verbal harassment, witnesses must speak up and confront the...
Provo, Utah – October 10, 2016 –VitalSmarts training programs have earned recognition by two prominent training and leadership development publications for their ability to help clients drive business impact and for the quality of their content. Chief Learning Officer awarded Gold Fields, a client of VitalSmarts,...
Joseph Grenny says that while every industry is unique, no sector can make the case for uniqueness better than tech. He shares four leadership rules for managing in tech to improve team performance....