June 2015

Logo for Book It — Summer Reading From SHRM Book It — Summer Reading From SHRM

Another book in hand was “Crucial Conversations,” which she thought will help with developing deeper, broad relationships among employees. “Performance conversations, collaboration, merit pay — these are all important issues we need to deal with.”...

VitalSmarts Releases Influencer Training® in the Virtual Classroom

Provo, UT — June 24, 2015 — VitalSmarts, a TwentyEighty, Inc. company and an innovator in corporate training and leadership development, today announced its award-winning Influencer Training® classroom course is now available through the VitalSmarts Virtual Classroom™—its live, synchronous online learning platform powered by Adobe Connect™ and MeetingOne. Courses...

Logo for Things Are Not Always What They Seem Things Are Not Always What They Seem

The book Crucial Conversations by Kerry Patterson is a wonderful resource to help us realize that human interactions can be difficult and that we can often misread the process unless we are willing to get our hands dirty and break down the communication machine....

Logo for 5 Secrets to Mastering Conflict 5 Secrets to Mastering Conflict

By Travis Bradberry Between the two of us, Joseph Grenny (bio below) and I have spent 50 years studying what makes people successful at work. A persistent finding in both of our research is that your ability to handle moments of conflict has a massive impact on...

Logo for How to Raise Ethical Issues at Work How to Raise Ethical Issues at Work

If the person with questionable ethics is your boss, it’s best to proceed with caution. Joseph Grenny, co-author of Crucial Accountability, tells Fast Company that you should begin by letting your boss know you have their best interest in mind....