Don Follis: Crucial conversations are vital for a meaningful life

In the many summits that I have attended, few topics resonated with me as much as one that was featured this year — the importance of having crucial conversations. Joseph Grenny brought his expertise on this topic to the Willow Creek Stage by saying if we don’t talk out problems, we will act them out. Grenny’s organization VitalSmarts has developed training solutions for 300 of the top Fortune 500 companies.

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