New Year’s Resolutions: Why You Shouldn’t Bother
Vitalsmarts found that the failure to stick to New Year's resolutions carries a price tag of more than $1,000 for seven in 10 people. ...
December 2013
When Santa ‘Frames’ Christmas, Children Respond
VitalSmarts experts found that the way you frame gift giving at Christmas can affect children’s generosity. ...
The 13 Most Popular Business Books of 2013
Crucial Conversations is listed among the 13 most popular business books of 2013 alongside Jim Collins' Good to Great, and Sheryl Sandberg's Lean In....
The Hidden Cost of Your New Year’s Resolution
December 11, 2013—Provo, UT—Edith L. has always struggled with weight gain, but the one thing that has historically kept her weight in check is exercise. In an attempt to gain motivation to work on her exercise goal, she joined a state-of-the-art gym. Two years later,...
When Your Partner’s Wallet Wanders
Joseph Grenny shares five tips for discussing holiday finances with a squandering spouse. ...
VitalSmarts Has Trained One Million People Worldwide
December 9, 2013—Provo, UT—VitalSmarts, a leader in corporate training and leadership development, today announced it has trained one million people in 36 countries in its four award-winning training products. Based on three decades of original research and 50 years of the best social science thinking, VitalSmarts’...
Millennials More Responsible with Credit Than Gen X-ers
Joseph Grenny shares insight as to why Millennials are better with their money. ...
The Do’s and Don’ts of Dealing With a Slacking Co-Worker
Kerry Patterson discusses how to respectfully and effectively confront a slacking coworker. ...
Paladin Associates and VitalSmarts partner to help procurement drive lasting change
Paladin Associates, a procurement services provider, and VitalSmarts, an innovator in corporate training and leadership development, are pleased to announce their partnership aimed at addressing procurement’s numerous and complex change challenges....
How to Form a Healthy Habit That’ll Actually Last
Joseph Grenny shares tips for what it takes to really create a healthy habit and how long before it clicks....
How to Blow The Whistle Without Blowing Your Career
VitalSmarts found that 63% frequently observe minor and major infractions, yet they confront only half of the unethical behavior they see....
How to Blow the Whistle Without Blowing Your Career
VitalSmarts found that 63% frequently observe minor and major infractions, yet they confront only half of the unethical behavior they see. ...
Aligning Different Parenting Styles
Joseph Grenny shares how to turn conflicting parenting styles into complementary ones....
Elizabeth George and Nobel Laureate Alice Munro at Number 1 on Fiction Hardback, Paperback Lists
Crucial Conversations is ranked No. 2 on the Washington Post Paperback Nonfiction Bestsellers List....
Why You Need to Ask Doctors if They’ve Washed Their Hands
David Maxfield shares the importance of personal, social and structural influences to facilitate hand hygiene behavior....
Six Frightening Facts You Need to Know About Healthcare
VitalSmarts' "Silence Kills" study found that less than 10 percent of medical staff confront their colleagues about their concerns....
How to Blow the Whistle without Blowing Your Career
An online survey of 926 people administered by the New York Times best-selling authors of Crucial Accountability found that while 63 percent of respondents regularly witness both minor and major ethical infractions, employees confront only half of the unethical behavior they witness at work....
MountainWest Capital Network’s Utah 100
VitalSmarts was ranked No. 97 on the Utah 100 list of most successful and fastest-growing companies....
Change Your Bad Habits
Joseph Grenny gives a preview of the skills he’ll share at the upcoming community date night to benefit the United Way....
Workplace Blame: Don’t Be a Snitch or a Pushover
Joseph Grenny shares how employees can effectively handle mistakes at work....
Want Better Relationships, More Money, Greater Happiness? Change Your Behavior
Joseph Grenny shares how to achieve greater success and build stronger relationships through applying the behavior change principles in Change Anything....
Silence Kills: Can Technology Drive Meaningful Cultural Change in Healthcare?
The Silence Kills and Silent Treatment studies from VitalSmarts show the lack of effective communication between clinical teams can have deadly consequences....
An Influencer Can Change People’s Behaviour in the Pursuit of High Performance
Al Switzler shares how Spectrum Health achieved unprecedented success in hand hygiene compliance through Influencer....
How to Stop a Bully–Before Anyone Gets Hurt
Joseph Grenny shares four tips to stop playground and cyber bullying....
Inc. Magazine
VitalSmarts was ranked No. 4109 on the 2013 Inc. 5000 list of fastest-growing companies in America and No. 79 for Utah companies....
5 Toughest Work Conversations
Joseph Grenny shares tips for successfully navigating difficult conversations at work....
Business 360: Quest Means Business
Ron McMillan elaborates on the five toughest work conversations shared in the CNNMoney article....
How We Successfully Built an Awesome Company Culture Abroad
TaskUs says Crucial Conversations solved their communication struggles....
2013 Inc. 5000 List
VitalSmarts is listed as #4109 on the 2013 Inc. 5000 list of fastest-growing companies in America....
Tranel Financial Group to Be Host Site for Global Leadership Summit
Joseph Grenny will speak at the Willow Creek Global Leadership Summit alongside Colin Powell, Patrick Lencioni and Brene Brown....
4 Key Strategies for Increasing Transference
Al Switzler shares how to increase training transference by incorporating strategies within the Six Sources of Influence....
Bosses, Bullying & Burnout in Nursing
Rebecca Saxton said introducing Crucial Conversations Training to the AORN-Greater Kansas City Chapter was time and money well spent to create healthy work environments....
What Do Your Two Battling Friends Have in Common? You.
Joseph Grenny shares what to do when caught between fighting friends....
New York Times Bestseller on the Perils of Social Media
Joseph Grenny shares tips for communicating both candidly and respectfully on social media....
How to Whistleblow Like Edward Snowden Without Blowing Your Career
Joseph Grenny shares tips for effectively raising ethical issues to your boss....
VitalSmarts Releases Crucial Accountability™
VitalSmarts, an innovator in corporate training and leadership development, today released Crucial Accountability™—the update to the Company’s popular Crucial Confrontations Training. The two-day classroom course teaches a step-by-step process for holding others accountable to violated expectations in order to improve performance....
The authors of Crucial Conversations release the second edition of their New York Times bestseller Crucial Accountability
Based on more than 30 years of research, CRUCIAL ACCOUNTABILITY (McGraw-Hill Professional; June 2013; Original paperback and eBook formats: $19) provides readers with the essential tools they need to resolve controversial and complex issues dealing with repeated disappointments and performance gaps. This is the revised...
Are your co-workers lazy? Incompetent? Or both?
New research from the authors of the New York Times best-seller Crucial Accountability shows that three in four employees quickly attribute co-workers’ bad behavior to lack of motivation while only one in 10 consider ability deficits. As a result, they avoid holding problem colleagues accountable,...
Fighting Fair: How to Tackle Crucial Conversations on Facebook & Twitter
Joseph Grenny shares his research on social media conversations and provides tips for communicating effectively online....
MassMutual Fosters Open Communication
MassMutual Financial uses Crucial Conversations Training to increase employees’ capacity to foster open and direct communication....
Interview: Joseph Grenny
Joseph Grenny shares how to harness the Six Sources of Influence™ to make lasting changes in your life....
Are Americans Getting Smarter with their Personal Finances?
Kerry Patterson shares the impact social influences have on our personal finances....
I Lost Weight: With the Support of Her Family and Co-Workers, Patty Loeffler Lost 100 Pounds
Patty Loeffler lost 100 pounds by following the principles in Influencer and Change Anything....
Get a Lazy Co-Worker to Pick Up the Slack
Research from VitalSmarts shows slacking co-workers cause their hard-working colleagues to put in extra time at the office....
How to End Sexual Abuse in the Military
Joseph Grenny shares strategies for ending sexual abuse in the military....
Influencer: The New Science of Leading Change
In every business interaction—from weekly conference calls to high-stakes corporate negotiations—one major element separates successful change efforts from the ones that fail: Influence. In INFLUENCER: The New Science of Leading Change (McGraw-Hill; Paperback and eBook formats: $19; May 14, 2013), Joseph Grenny, Kerry Patterson, David...
Lack influence at work? Why most leaders struggle to lead positive change
Most leaders put a great deal of time into crafting strategy, selecting winning products and engaging with analysts and shareholders, but according to a new study, only six percent are successful in influencing the behavior of the people who will have to execute on the...
What is the Essence of Leadership?
Joseph Grenny shares how leaders can increase their effectiveness by learning how to influence behavior change....
’I Love It!’ and Other Gift Lies
Kerry Patterson shares how to graciously accept a gift you don't like. (This article was picked up by 31 publications.)...
Don’t Worry, Be Happy—At Work
Joseph Grenny shares his research on slacking co-workers and provides solutions for holding slackers accountable....
Survey: Online Rudeness Growing
Steve Rappoport shares VitalSmarts’ research on social media conversations....
Online Fights Spill Into Real World
Erin Burnett shares VitalSmarts’ research on social media conversations and displays the VitalSmarts website....
Antisocial Networks? Hostility on social media rising for 78 percent of users
Social networks are becoming increasingly hostile, with 78 percent of users reporting rising incivility online and 2 in 5 blocking, unsubscribing or “unfriending” someone over an argument on social media, according to new research from the authors of the New York Times best-seller Crucial Conversations....
Friendships Cut Short on Social Media as People Get Ruder-Survey
Joseph Grenny shares his research on social media conversations and tips for communicating effectively online....
Antisocial Networks
Joseph Grenny shares his research on social media conversations and tips for how manners can catch up with technology....
If Working With a Slacker Drives You Nuts…
Joseph Grenny shares his research on slacking co-workers and provides solutions for holding slackers accountable. ...
Got a Teammate Who’s Slacking Off? Here’s What to Do
Kerry Patterson shares advice in response to a reader’s question on how to deal with slacking co-workers. ...
Co-workers can shape up slackers
Joseph Grenny shares his research on slacking co-workers and provides solutions for holding slackers accountable. ...
How to Stop Work Drama to Get More Done
A VitalSmarts study shows that valuable employees work up to an additional six hours per week because of slacking colleagues....
VitalSmarts Releases the Impact Cloud Measurement Tool
VitalSmarts, an innovator in corporate training and organizational performance, today released the Impact Cloud—a free, customizable, online tool that measures the impact of an organization’s training investment on key behavioral and business outcomes....
Job Slackers Can Become More Productive
Kerry Patterson shares his research which shows 93 percent of employees have co-workers who don't pull their weight, but only 1 in 10 confronts those lackluster colleagues. ...
Stuck with a slacking co-worker? Why you’re to blame
Slacking co-workers cause a quarter of their hard-working colleagues to put in four to six more hours of work each week, according to new research from the New York Times best-selling authors of Crucial Confrontations....
“Spirit of ISA” Broomfield Award
Al Switzler received the 2013 “Spirit of ISA” Broomfield Award for his contributions to advance ISA’s vision and strategic direction....
Telly Awards
VitalSmarts received two second-place bronze awards from the 34th Annual Telly Awards for outstanding videos....
Hawaiians Have Highest Well-Being Rating for 4th Year
Joseph Grenny shares ways people can increase their level of happiness. ...
Books: Denver Best Sellers, 2/24/2013
Crucial Conversations is ranked No. 2 on the paperback nonfiction bestseller list. ...
How to Confront Your Doctor
Joseph Grenny shares his research and tips on how to speak up to your doctor....
4 Ways to Open Up Communication With Your Partner
Joseph Grenny shares his research which shows that couples who argue effectively are 10 times more likely to be happy. ...
Top 20 Leadership Training Companies Watch List
VitalSmarts made the watch list for TrainingIndustry.com's 2013 Top 20 Leadership Training Companies....
VitalSmarts Announces Seven Premier Associates for 2012
VitalSmarts, a leader in corporate training and organizational performance, announced today its list of Premier Associates who are recognized for achieving top revenue and sales targets in their respective markets in 2012. That list includes seven of the Company’s 18 licensed resellers located across the...
Why Trainers Lack Influence—And How They Can Get It
Joseph Grenny shares the six sources of influence trainers must engage in order to drive profound and rapid change in behavior. ...
VitalSmarts Releases the Crucial Accountability™ Companion Course
VitalSmarts, an innovator in corporate training and organizational performance, today released the Crucial Accountability™ Companion Course. The one-day training builds on the skills learned in Crucial Conversations® Training and introduces a powerful new set of skills for resolving violated expectations, broken commitments and bad behavior....
Big Names Dominated Bestsellers in 2012
Crucial Conversations was ranked No. 10 on the Publishers Weekly Business Bestsellers List....
Why So Few Performance Reviews Lead to Any Change
Joseph Grenny shares why performance reviews are largely ineffective and how managers can truly help their employees improve. ...
Déjà vu performance review? Why employees will fail to change in 2013
According to new research from the co-authors of the New York Times best-seller Change Anything, 43 percent of employees experienced a déjà vu performance review in 2012—negative performance feedback that surfaces year after year....
5 Solid Tips for Sticking to Your Career Resolutions
Joseph Grenny shares how to overcome the career-limiting habits that keep you from achieving your career resolutions. ...
Shaping New Diet and Exercise Habits: Tips For Success
Joseph Grenny shares why willpower is insufficient to change behavior. ...