December 2006

Officials: You’re parents, not pals

The White House Office of National Drug Control Policy (ONDCP) urges parents to sharpen their conversation skills after a Crucial Conversations Online Survey shows parents have difficulty talking to their teens about drug use....

Crucial Conversations About Drugs With Teens

NEW POLL SHOWS PARENTS AFRAID OF TALKING TO THEIR TEENS; AVOID TOUGH TOPICS, ESPECIALLY DRUG USE White House Urges Parents to Sharpen Conversation Skills, Monitor Teens’ Activities (Washington, D.C.) – The White House Office of National Drug Control Policy (ONDCP) is urging parents to sharpen their conversation...

Corporate Untouchables

Ashley Howard works with an “untouchable.” He is abrasive, unreliable and dishonest. And yet no one she works with, including her boss, ever deals with his misbehavior....

Logo for Inc. Magazine Inc. Magazine

VitalSmarts ranks #491 on the 2006 Inc. 500, for the second consecutive year with a sales growth of 307.8%...

Financial Times Bestseller List

Crucial Conversations reaches #1 on the The Financial Times bestseller list. Financial Times is an international business newspaper printed in 22 cities: London, Leeds, Dublin, Paris, Frankfurt, Stockholm, Milan, Madrid, New York, Chicago, Los Angeles, San Francisco, Dallas, Atlanta, Miami, Washington DC, Tokyo, Hong Kong,...

Do You Refuse to Hear No?

Kerry Patterson provides managers with four ways to notice and navigate a "no" response from their employees. His tips help managers avoid the proliferation of bogus ideas....

VitalSmarts Ranked #491 on the 2006 Inc. 500

Inc. magazine announced its 25th annual Inc. 500 ranking of the fastest-growing private companies in the country. VitalSmarts ranks No. 491 on the list with three-year sales growth of 307.8 percent. This is the second consecutive year VitalSmarts has made the Inc. 500 list....

Article

VitalSmarts Announces Crucial Conversations Training 3rd Edition; Hundreds Make Award-Winning Training Even Easier to Implement and Measure....

Don’t work too hard

A Crucial Conversations Online Survey showed two-thirds of employees don't get to truly take a vacation. Kerry Patterson says employees are responsible for the vanishing vacation by not speaking up when their vacation is threatened....


Weighty Conversations

Previous research shows that having support from others makes losing weight easier, and being able to talk openly about the problem is a crucial skill for parents with obese children....

April 15 Brings Taxing Conversations

With tax season well under way, a recent VitalSmarts survey revealed that 58 percent of Americans have found themselves in a compromising conversation in which family, friends, or coworkers described using or planning to use illegal or unethical tax strategies....


Silence Kills, Dialogue Heals


VitalSmarts, a corporate training company specializing in organizational performance, will today release via Webcast new data from leading healthcare organizations across the US which demonstrates that being skilled in holding seven specific conversations is key to solving some of healthcare’s most crucial patient safety problems....