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Press Room

VitalSmarts Releases Crucial Conversations® Online Training

Provo, UT—February 22, 2017—VitalSmarts, a TwentyEighty, Inc. company and an innovator in corporate training and leadership development, today announced that the award-winning Crucial Conversations Training course is now available online in a completely on-demand, asynchronous learning experience designed to reach the modern learner. While Crucial Conversations...

Logo for Holiday secret: 8 of 10 couples have an overspender Holiday secret: 8 of 10 couples have an overspender

Is Black Friday breaking your budget? Turns out you're not alone. VitalSmarts research shows 8 out of 10 couples overspend during the holidays, but most never address their squandering partner. Joseph Grenny and David Maxfield share tips for holding this crucial conversation....

Logo for Facebook Gets Ugly: Politics Brings Out the Troll In Us Facebook Gets Ugly: Politics Brings Out the Troll In Us

Research by Joseph Grenny, co-author of Crucial Conversations, shows 81% said “difficult or emotionally charged” conversations they have held over social media remained unresolved. Two out of five blocked, unsubscribed to, or defriended someone over arguments that took place via social media....

Logo for Why Teamwork Matters at Every Level Why Teamwork Matters at Every Level

The July 2016 Corporate Culture Chasm survey from VitalSmarts found a disparity between how employers and employees perceive competition. While leaders say they value teamwork in the workplace, employees say they believe employers really want to see staff compete with one another....

Logo for Learning In Practice: GOLD Award Winner Learning In Practice: GOLD Award Winner

VitalSmarts partnered with our client, Gold Fields, to enter their Influencer Training initiative to reduce avoidable injuries on their mining worksites. The practice won the top award, Gold, in the Business Impact category from Chief Learning Officer....

Logo for How to Make Feedback Feel Normal How to Make Feedback Feel Normal

Joseph Grenny says the primary reason people struggle with giving and receiving feedback is not a lack of proficiency but of frequency. He shares the success of implementing feedback at The Other Side Academy and tips leaders can use to create a similar environment in their...

Logo for What did you say? What did you say?

Some 31% of respondents to a recent study by VitalSmarts executives Joseph Grenny and David Maxfield said making a catastrophic comment cost them a pay increase, a promotion, or their job....

Logo for Don’t let stress and a crazy pace kill your culture Don’t let stress and a crazy pace kill your culture

A 2016 study from VitalSmarts, a leadership training company, interviewed 827 tech employees, to look at how culture affects performance in tech companies. The study identified some key ideas around culture and how it can positively or negatively affect the overall performance of the company. Based on...

Logo for How to Talk About the Orlando Shootings at Work How to Talk About the Orlando Shootings at Work

How can you discuss your feelings about violence like the Orlando mass shootings without upsetting coworkers? David Maxfield, vice president of research at VitalSmarts, says, “ask yourself what the purpose of having this conversation is. If you want to express sadness for the victims or support,...

Logo for 7 Ways to Stop a Meeting from Dragging On 7 Ways to Stop a Meeting from Dragging On

Joseph Grenny shared seven of his favorite interventions for stopping a meandering meeting. These tips are tactful things anyone can do to not only take responsibility for my own investment of time, but to become a healthy voice for the silent majority....

Logo for 5 Career-Crushing Things Employees Say 5 Career-Crushing Things Employees Say

VitalSmarts has come up with a list of what we'll describe as "five career-crushing ways to express yourself," and we've adapted that survey-supported list here. The conversations and exchanges that require some degree of caution include: offering feedback to a co-worker; discussing race, politics, religion...

Logo for Can You Recover from a Major Gaffe at Work? Can You Recover from a Major Gaffe at Work?

VitalSmarts recently surveyed 775 U.S. employees and found that 69% admitted they had said something at work that they later had cause to wish they hadn’t. Of those, VitalSmarts reports, 27% said inserting foot in mouth had “undercut or destroyed a working relationship,” and almost one in...

Logo for Curious Things That Will Kill Your Career Curious Things That Will Kill Your Career

A recent survey by VitalSmarts found that 83% of people had seen someone make a blunder that had catastrophic results for their career, reputation, or business, and 69% admitted that they themselves had done something that had damaged their careers....

Logo for Top 20 Leadership Training Company Top 20 Leadership Training Company

TrainingIndustry.com, named VitalSmarts, a TwentyEighty company, to the Top 20 Leadership Training Companies List for the second consecutive year. Selection to the annual list is based on the following: Thought leadership and influence within the training industry Industry recognition and innovation Breadth of programs and range of audiences...

Logo for 5 ways to minimize distractions at work 5 ways to minimize distractions at work

Research continually tells us multitasking decreases productivity rather than increasing it. By dividing your focus, you’re increasing your stress levels and decreasing your performance abilities, write Joseph Grenny for Harvard Business Review. Grenny shares five ways you can minimize your workplace distractions....

Logo for Why Keeping Quiet May Sabotage Your Relationship Why Keeping Quiet May Sabotage Your Relationship

A lot of couples might keep it to themselves when they're mad at each other because they're scared of starting potentially relationship-threatening arguments. But a new study by VitalSmarts has found that avoiding these conversations is actually more likely to do a relationship in....

Logo for Trick Yourself into Breaking a Bad Habit Trick Yourself into Breaking a Bad Habit

Joseph Grenny writes that most of us are blind to the many forces that shape our choices. We overestimate the degree to which we are the product of conscious choice and grossly underestimate the power of situational and social forces. It’s time we learned to...

Logo for New Year’s Resolutions: Why We Do What We Do New Year’s Resolutions: Why We Do What We Do

David Maxfield, author of Change Anything, has studied failed resolutions. He's also studied what the successful few do who actually succeed at changing behavior. His research shows those who include six sources of influence in their resolution plans are 10 times more likely to succeed...

Logo for 6 Workplace Realities Women Will Face In 2040 6 Workplace Realities Women Will Face In 2040

VitalSmarts research, conducted by Joseph Grenny and David Maxfield, found that women’s perceived competency drops by 35% and their perceived deserved compensation by $15,000 when they're seen to be assertive or forceful—violating ingrained cultural expectations for women to be caring and nurturing....

Logo for See Something, Say Something See Something, Say Something

Bad customer service is costing the average company $54,511 annually per employee, according to a new study released by Joseph Grenny and David Maxfield, authors of Crucial Accountability....

Logo for Silence Costs You in Customer Service Silence Costs You in Customer Service

Joseph Grenny writes that we’re facing a “crisis of silence” in the corporate world; people simply don’t hold their colleagues accountable for delivering poor customer service. The key to creating distinguishing customer service is to create a culture where anyone can speak up to anyone...

Logo for What your child’s teacher wants to know What your child’s teacher wants to know

According to research by VitalSmarts, teachers and parents are great at communicating - just not in the areas each wants to know about. Parents, for example, say that teachers are not communicating with them on issues like drug abuse or depression. Teachers say that they...

Logo for The Six Ways Your Financial Behavior Is Manipulated The Six Ways Your Financial Behavior Is Manipulated

In his research, Grenny breaks it down: The first two domains, Personal Motivation and Ability, relate to sources of influence within an individual (motives and abilities) that determine their behavioral choices. The next two, Social Motivation and Ability, relate to how other people affect an individual's...

New Study: Women Judged More Harshly When Speaking Up Assertively

Provo, Utah – August 5, 2015 – What if your colleagues discriminated against you just for being assertive? Unfortunately for many women, gender bias is a reality in today’s workplace. A new study about emotional inequality at work conducted by VitalSmarts, a TwentyEighty, Inc. company,...

Logo for 5 Things to Immediately Stop Doing at Work 5 Things to Immediately Stop Doing at Work

These actions are sabotaging your career and workplace happiness. [No. 1]: Staying silent. A recent study conducted by Joseph Grenny and David Maxfield, co-authors of "Crucial Conversations," found that 56 percent of employees refrain from addressing troublesome issues at workfor more than a year....

Logo for Six Ways to Increase Your Influence Six Ways to Increase Your Influence

Until we get all six of the sources of influence flowing in the direction of change, we’ll continue to fail. Even more damaging, we’ll pin the failure on moral deficiencies in our people rather than on our own insufficient understanding of human behavior....

Logo for Book It — Summer Reading From SHRM Book It — Summer Reading From SHRM

Another book in hand was “Crucial Conversations,” which she thought will help with developing deeper, broad relationships among employees. “Performance conversations, collaboration, merit pay — these are all important issues we need to deal with.”...

VitalSmarts Releases Influencer Training® in the Virtual Classroom

Provo, UT — June 24, 2015 — VitalSmarts, a TwentyEighty, Inc. company and an innovator in corporate training and leadership development, today announced its award-winning Influencer Training® classroom course is now available through the VitalSmarts Virtual Classroom™—its live, synchronous online learning platform powered by Adobe Connect™ and MeetingOne. Courses...

Logo for Things Are Not Always What They Seem Things Are Not Always What They Seem

The book Crucial Conversations by Kerry Patterson is a wonderful resource to help us realize that human interactions can be difficult and that we can often misread the process unless we are willing to get our hands dirty and break down the communication machine....

Logo for 5 Secrets to Mastering Conflict 5 Secrets to Mastering Conflict

By Travis Bradberry Between the two of us, Joseph Grenny (bio below) and I have spent 50 years studying what makes people successful at work. A persistent finding in both of our research is that your ability to handle moments of conflict has a massive impact on...

Logo for How to Raise Ethical Issues at Work How to Raise Ethical Issues at Work

If the person with questionable ethics is your boss, it’s best to proceed with caution. Joseph Grenny, co-author of Crucial Accountability, tells Fast Company that you should begin by letting your boss know you have their best interest in mind....

Logo for 5 Books to Help You Deal with Work Drama 5 Books to Help You Deal with Work Drama

The book [Crucial Accountability] outlines keys skills we’re rarely taught in college or business school, such as how to foster greater personal accountability among teammates and how to deliver praise when things do go right to keep everyone motivated....

Logo for Are You Present When Viewing Real Estate? Are You Present When Viewing Real Estate?

A recent VitalSmarts survey reported that 91% of the more than 1600 people involved had seen tourists miss out on an important moment by trying to capture it on social media. Since buyers are "tourists" in someone else's real estate, this research may be extrapolated to...

Logo for Why we no longer talk with each other Why we no longer talk with each other

“‘Likes’ are a low-effort way of producing a feeling of social well-being that takes more effort to get in the real world,” said Greeny in the study. “This study is a warning that we are beginning to take the easy over the real.”...

Logo for Column: Social media often makes us anti-social Column: Social media often makes us anti-social

Co-authors of New York Times bestsellers like “Crucial Conversations,” Joseph Grenny and David Maxfield, recently analyzed how “likes” and the need for other social media praise impact our lives. The results paint a picture of a media-obsessed society and found, for one thing, that 58 percent...

Logo for How to Change Your Employees’ Bad Habits How to Change Your Employees’ Bad Habits

Joseph Grenny, a co-founder of corporate training and leadership development firm VitalSmarts, conducted a study of close to 1,000 professionals and found that 97 percent of them admit to having a "career-limiting habit." These bad habits can range from unreliability to procrastination to just a...

Logo for It’s Never Too Late To Be Nice It’s Never Too Late To Be Nice

Kerry Patterson, co-founder of VitalSmarts and co-author of Crucial Conversations (a company and book that are all about empowering people to make better interpersonal choices), has just published a magnificent children’s book titled It’s Never Too Late To Be Nice. When I saw the title,...

VitalSmarts Named to Top 20 Leadership Training Companies List

Provo, Utah – January 29, 2015 – VitalSmarts today announced it has been named to the Top 20 Leadership Training Companies List, by Training Industry, Inc. The listing is part of the Training Industry’s mission to continually monitor the marketplace for the best providers of...

Logo for Top 10 Simple New Years Resolutions Top 10 Simple New Years Resolutions

We observe, we tell a story, and then we feel. …Since we and only we are telling the story, we can take back control of our own emotions by telling a different story. These are the claims made in Chapter 6 of Crucial Conversations...

Logo for Why are resolutions so hard to follow? Why are resolutions so hard to follow?

While many of us assume that the key to changing our habits is having enough willpower, social scientistJoseph Grenny, co-author of Change Anything: The New Science of Personal Success, says our will to change is only a small factor that contributes to our ability to...

Logo for Lessons Learned: Small Business Takeaways from 2014 Lessons Learned: Small Business Takeaways from 2014

“Too often, organizations ask Millennials to bide their time and wait their turn,” says David Maxfield, the company’s vice president of research. “That’s not how you nurture knowledge workers, no matter their age. VitalSmarts’ research shows that organizations can help through training and by making...

Logo for Does Santa make our kids selfish? Does Santa make our kids selfish?

Maxfield, a social scientist and author, said parents need to talk about generosity — it doesn’t just happen. “Have them be involved in being generous where they actually take action,” he said. “Brainstorm with a young child as to what their siblings or daddy or...

Logo for Creating an Open Sales Environment Creating an Open Sales Environment

I recently read a posting on the Harvard Business Review Blog Network by Joseph Grenny entitled “4 Ways Leaders Can Create a Candid Culture.” I have long believed that the most successful distribution reps use leadership skills instead of the typical sales tactics to achieve...

Logo for Neutralizing the Workplace Bully Neutralizing the Workplace Bully

A recent survey conducted by VitalSmarts, a corporate training solutions provider, found that workplace bullies can have better job security. According to the survey, some bullies have kept the same job for more than 30 years....

Logo for The Top 10 Books to Build Your Business Acumen The Top 10 Books to Build Your Business Acumen

Much of what we are able to accomplish is based on the quality of conversations we have – whether they are personal conversations with family or friends, or business conversations with customers, employees, or your boss. Based on 25 years of research, Crucial Conversations presents...

Logo for Community Date Night Community Date Night

Those tired of having the same argument with their spouse – or wishing their kids would follow through on chores – or looking to teach their kids some responsibility – should benefit from the seventh annual Community Date Night, supported by the United Way of Utah...

Logo for How to set expectations with your employees How to set expectations with your employees

“Sometimes we wait to offer criticism until we’re irritated,” says Joseph Grenny, co-author of “Crucial Conversations: Tools for Talking When Stakes Are High.” “That’s a bad idea, because in spite of our best efforts to mask our emotions, the way we offer criticism inevitably changes....

Logo for Inc. Magazine Inc. Magazine

VitalSmarts was ranked No. 4875 on the 2014 Inc. 5000 list of fastest-growing companies in America -- and was named a Five-time Inc. 5000 Honoree....

Logo for Facebook Users Are More Likely to Divorce, Study Finds Facebook Users Are More Likely to Divorce, Study Finds

VitalSmarts found that 19 percent of respondents decreased their offline contact with a person because of something that individual said on social media. [Joseph Grenny told The Christian Post last year that the findings showed there is a need "for manners to catch up with technology."]...

VitalSmarts Releases Influencer 2.0 Training

July 17, 2014 – Provo, UT – VitalSmarts, an innovator in corporate training and leadership development, today released a new edition of its award-winning leadership course, Influencer Training®. The revised edition includes updated videos, a new training platform, and greater flexibility in its participant response...

Logo for Taking Aim at Workplace Bullies Taking Aim at Workplace Bullies

One study, released in June by Provo, Utah-based VitalSmarts, found that 96 percent of 2,283 individuals had experienced some form of workplace bullying. What's more, the survey found 86 percent of bullies have been at it for more than one year and 54 percent have...

Logo for The Social Media Skills Gap The Social Media Skills Gap

Social media has potential for improving organizational performance and driving business, but new research from VitalSmarts, a corporate training solutions provider, found that many organizations persist in discouraging its use in the workplace. Rooting out organizations' remaining distrust of social media starts with training....

Logo for 4 Challenges of Being a Young Boss 4 Challenges of Being a Young Boss

Joseph Grenny suggests having an honest discussion in which you let the other person know you want a productive working relationship that doesn’t skirt sensitive issues like age differences. (See PDF to May newsletter_Silence 7 common complaints) ...

VitalSmarts Releases Virtual Training for Crucial Conversations

April 17, 2014—Provo, UT—VitalSmarts, an innovator in corporate training and leadership development, today announced its award-winning Crucial Conversations™ classroom course is now available online via live, synchronous learning. The company launched this first course using its new VitalSmarts Virtual Classroom™ technology, a highly collaborative learning platform...

VitalSmarts Acquires Vital Skills of Michigan

PROVO – March 20, 2014 – VitalSmarts, a leader in corporate training and leadership development, announced today it has acquired Vital Skills International of Michigan. As part of the acquisition, VitalSmarts will maintain the presence of a Michigan-based office to provide its U.S. customers in...

The Hidden Cost of Your New Year’s Resolution

December 11, 2013—Provo, UT—Edith L. has always struggled with weight gain, but the one thing that has historically kept her weight in check is exercise. In an attempt to gain motivation to work on her exercise goal, she joined a state-of-the-art gym. Two years later,...

VitalSmarts Has Trained One Million People Worldwide

December 9, 2013—Provo, UT—VitalSmarts, a leader in corporate training and leadership development, today announced it has trained one million people in 36 countries in its four award-winning training products. Based on three decades of original research and 50 years of the best social science thinking, VitalSmarts’...

Paladin Associates and VitalSmarts partner to help procurement drive lasting change

Paladin Associates, a procurement services provider, and VitalSmarts, an innovator in corporate training and leadership development, are pleased to announce their partnership aimed at addressing procurement’s numerous and complex change challenges....

How to Blow the Whistle without Blowing Your Career

An online survey of 926 people administered by the New York Times best-selling authors of Crucial Accountability found that while 63 percent of respondents regularly witness both minor and major ethical infractions, employees confront only half of the unethical behavior they witness at work....

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VitalSmarts was ranked No. 4109 on the 2013 Inc. 5000 list of fastest-growing companies in America and No. 79 for Utah companies....

VitalSmarts Releases Crucial Accountability™

VitalSmarts, an innovator in corporate training and leadership development, today released Crucial Accountability™—the update to the Company’s popular Crucial Confrontations Training. The two-day classroom course teaches a step-by-step process for holding others accountable to violated expectations in order to improve performance....

The authors of Crucial Conversations release the second edition of their New York Times bestseller Crucial Accountability

Based on more than 30 years of research, CRUCIAL ACCOUNTABILITY (McGraw-Hill Professional; June 2013; Original paperback and eBook formats: $19) provides readers with the essential tools they need to resolve controversial and complex issues dealing with repeated disappointments and performance gaps. This is the revised...

Influencer: The New Science of Leading Change

In every business interaction—from weekly conference calls to high-stakes corporate negotiations—one major element separates successful change efforts from the ones that fail: Influence. In INFLUENCER: The New Science of Leading Change (McGraw-Hill; Paperback and eBook formats: $19; May 14, 2013), Joseph Grenny, Kerry Patterson, David...

Antisocial Networks? Hostility on social media rising for 78 percent of users

Social networks are becoming increasingly hostile, with 78 percent of users reporting rising incivility online and 2 in 5 blocking, unsubscribing or “unfriending” someone over an argument on social media, according to new research from the authors of the New York Times best-seller Crucial Conversations....

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VitalSmarts received two second-place bronze awards from the 34th Annual Telly Awards for outstanding videos....

VitalSmarts Releases the Crucial Accountability™ Companion Course

VitalSmarts, an innovator in corporate training and organizational performance, today released the Crucial Accountability™ Companion Course. The one-day training builds on the skills learned in Crucial Conversations® Training and introduces a powerful new set of skills for resolving violated expectations, broken commitments and bad behavior....

Logo for PRSA Golden Spike Awards PRSA Golden Spike Awards

VitalSmarts received a Golden Spike Finalist Award in the Marketing Products/Services category from the Public Relations Society of America, Utah Valley Chapter for the Crucial Conversations 4 launch campaign....

How to Avoid a Political Minefield

Joseph Grenny shares what to do if your political discussion turns heated despite your best efforts to remain in dialogue. (This article ran in the Sunday print edition of The New York Times and was also picked up by the Philadelphia Inquirer)....

2012 Inc. 5000 List

VitalSmarts is No. 3311 on the 2012 Inc. 5000 list. The Company has been ranked by Inc. as one of America's fastest-growing companies for eight consecutive years....

Culture Change at Paychex

Crucial Conversations Training taught Paychex leaders how to achieve spirited dialogue at all levels in the organization, make the highest-quality decisions, and then act on decisions with unity and commitment....

Logo for Communicator Awards Communicator Awards

The Silent Treatment Study website was awarded the prestigious Silver Communicator Award in the Website category of the 2012 Communicator Awards....

Logo for Telly Awards Telly Awards

VitalSmarts received one first-place silver award and one second-place bronze award from the 33rd Annual Telly Awards for outstanding videos....

Logo for PRSA Golden Spike Awards PRSA Golden Spike Awards

VitalSmarts won a Golden Spike Award in the Marketing Products/Services category from the Public Relations Society of America, Utah Valley Chapter for the Silent Treatment launch campaign....

The Science of Career Success

David Maxfield shares how the Change Anything approach empowers employees to take control of their own career path by teaching them the knowledge and tools to change their behavior and improve their performance....

Can You Keep the Change?

Change Anything works great on a personal level, and could also help trainers to assist employees looking to turn over a new leaf for better performance and a more successful work-life....

Logo for Telly Awards Telly Awards

VitalSmarts received one first-place silver award and one second-place bronze award from the 32nd Annual Telly Awards for outstanding videos....

Change Anything Review

Change Anything is heralded as a "smart, sensible work" containing a "highly detailed holistic plan, illustrated by encouraging case studies, for making systemic changes that approach problems from every angle and promote active change."...

Tough Talk

According to a poll by VitalSmarts, only 15% of U.S. employees feel comfortable dealing with "tough" conversations....

Hard Talks

Kerry Patterson shares how having the right training programs and processes in place allows managers to engage employees in difficult conversations....

Utah Business Forty under 40

Vincent Han, president of Change Anything, a division of VitalSmarts, was selected by Utah Business as one of Utah's top 40 business executives under the age of 40....

Logo for The Peer Principle The Peer Principle

Joseph Grenny references VitalSmarts' recent cost of conflict research as well as discusses the importance of building cultures of accountability....

Logo for Communicator Awards Communicator Awards

The Crucial Skills blog was awarded the prestigious Silver Communicator Award in the Business Blog category of the 2010 Communicator Awards....

Telly Awards

VitalSmarts received two first-place silver awards and four second-place bronze awards from the 31st Annual Telly Awards for outstanding videos....

LOL @ Work

Joseph Grenny discusses how the lack of laughter in an organization reflects a lack of trust. He shares his insight for building humor and candor into your leadership style....

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VitalSmarts was ranked #9 on the list of Top Revenue Companies in Utah Valley....

Cream of the Crop

The editors of Human Resource Executive announce their selections for the top 10 HR products and top five training products of 2009 -- products that are capable of delivering on their promises and making HR's job easier....

Up Close and Crucial

An interview with bestselling authors Kerry Patterson and Al Switzler, who--together with Joseph Grenny and David Maxfield--have identified a straightforward process to resolve performance gaps, improve accountability, and ensure execution. Patterson and Switzler discuss their views on personal and organizational excellence, dealing with high-stakes interactions,...

Logo for MIT Change Management Approach of the Year 2009 MIT Change Management Approach of the Year 2009

Joseph Grenny, David Maxfield, and Andy Shimberg receive the Beckhard Memorial Prize by MIT Sloan Management Review for the most outstanding article on planned change and organizational development of the year for their article "How to Have Influence," originally published in the Fall of 2008....

Family Reunion: Gearing Up For Fight or Flight?

Len Wittrock avoids family reunions and gatherings when he knows his younger brother will be in attendance. In the past, Wittrock's brother used each reunion as an opportunity to confront him and tell him why he vehemently opposed everything he and his wife believed in....

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VitalSmarts was ranked #12 on the list of Top Revenue Companies and #20 on the list of the fastest-growing companies in Utah Valley....

Silent Treatment

Joseph Grenny responds to the Joint Commission's call made in Jul 2008 to warn healthcare professionals of the dangers of hostile behavior. He share tips for encouraging healthcare staff to speak up....

Up Close and Crucial

George Hall talks with Kerry Patterson and Al Switzler about accountability, workplace interactions, and what to do when faced with your touchiest dilemmas....

Soundview Award for Best Business Book of 2008

Influencer: The Power to Change Anything receives the award for the Best Business Book of 2008 by Soundview Executive Summaries. This award makes the authors the only two-time winners of the Harold Longman Award. Their second bestseller, Crucial Confrontations, was names the Best Business Book...

Crucial Confrontations

Crucial Confrontations is highlighted by Rolf Dobelli (Founder and Chairman of getAbstract). He recommends this book as one out of three outstanding works on this topic....

How to deal with desk rage

A new poll by VitalSmarts, a Utah-based training firm, says 3 out of 4 employed adults expect their employers to lay people off in the next 12 months, and fully 1 in 3 believe their jobs are at risk right now....

Talking Politics

A new study by VitalSmarts found that a lot of us are reluctant to talk about politics. Ron McMillan shares a few ideas on why and how we can learn to talk comfortably about politics....

VitalSmarts Releases Influencer Training™

VitalSmarts, an innovator in corporate training and organizational performance, today released Influencer Training, its latest training product for individuals, teams, and organizations. Influencer Training is a classroom training course that teaches proven strategies to uproot entrenched habits and drive rapid and sustainable behavior change.

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Office Politics

Ron McMillan advocates holding actual training sessions in which employees are given the opportunity to learn and rehearse right and wrong ways to handle potentially thorny confrontations....

Logo for Telly Awards Telly Awards

VitalSmarts receives a silver and two bronze awards from the 29th Annual Telly Awards for outstanding videos....

VitalSmarts receives an Excellence in Practice Award and delivers a Cracker Barrel session featuring results of their practice with MaineGeneral Health at ASTD 2008 in San Diego, CA.

VitalSmarts and MaineGeneral Health received a coveted Excellence in Practice Award for their practice: Improving Employee Satisfaction and Patient Safety One Crucial Conversations at a Time. Mike Wilson, vice president of Business Development at VitalSmarts, and Patrice Putman, director of employee development at MaineGeneral,...

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The Association of Learning Providers recognizes VitalSmarts as the business of the year for its commitment to workplace learning and performance....

VitalSmarts Wins Business of the Year Award

PROVO, UT – May 15, 2008 – VitalSmarts, an innovator in corporate training and organizational performance, was recently named the 2008 Business of the Year by The Association of Learning Providers (ISA) during the Annual Business Retreat in Litchfield Park, Arizona, and joins a prestigious...

Nine questions to ask your boss

Author Kerry Patterson says Workers choose silence over dialogue because they worry about damaging credibility, fear retaliation from key decision makers, or doubt their voice will make a difference. And when employees choose silence, progress suffers....

Book Reviews

The authors of Influencer have hit yet another home run with a book that makes accessible essential tools that nursing leaders need when moving a good idea along the path to action....

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VitalSmarts was ranked #12 on the list of Top Revenue Companies and #20 on the list of the fastest-growing companies in Utah Valley....