“THE HEALTH OF ANY AGENCY, DEPARTMENT, OR TEAM CAN BE MEASURED BY THE LAG BETWEEN IDENTIFYING AND DISCUSSING PROBLEMS.
JOSEPH GRENNY
New Research: Accountability in government is running a deficit
Results from the Federal Employee Viewpoint Survey (FEVS) reveal an accountability gap in government. Two, in fact. There is a gap between expected and actual performance, and there is a gap in addressing performance.
Download our free Ebook to learn skills for resolving performance gaps through accountability including how to:
- Close the accountability gap
- Align expectations and performance
- Accelerate problem-solving
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Training For Federal Government
The VitalSmarts suite of award-winning training courses is tailored to help federal agencies achieve their mission.
SOLE-SOURCE TRAINING PROVIDER
VitalSmarts solely owns the intellectual property for Crucial Conversations®, Crucial Accountability®, Influencer Training®, and Getting Things Done® Training.
GSA SCHEDULE
VitalSmarts is on the GSA Schedule. Purchase training for your agency with greater flexibility and shorter lead times, and at special rates for federal government.
FEVS
VitalSmarts Training is aligned to help your employees improve their FEVS scores. See how our solutions can impact your scores.
MOSAIC
VitalSmarts training addresses several of the MOSAIC competencies. See how our training solutions can help your agency meet its competencies.
BLANKET PURCHASE AGREEMENTS
VitalSmarts works with many VISNs within the Veterans Health Administration and is familiar with the intricacies of government purchasing processes.
IDIQ
VitalSmarts has an IDIQ agreement with several federal agencies. Work with us to replicate these agreements for your agency.
IMPACT OF CRUCIAL CONVERSATIONS® TRAINING AT NASA
Following Crucial Conversations Training, NASA employees performed course objectives with 90% accuracy, demonstrating the ability to foster open dialogue around high-stakes, emotional, or risky topics.
Forty-five days after training:
- 83% of NASA training graduates demonstrated the ability to effectively resolve disagreements.
- 81% of NASA training graduates demonstrated the ability to give and receive feedback while preserving relationships.
- 81% of NASA training graduates demonstrated the ability to step up to high-stakes and controversial topics.
NASA saw increased teamwork, confidence, workmanship, organization, and productivity.
Award-Winning Training
Our training solutions address the most common behavioral workplace challenges. Each training focuses on a practical skillset that empowers agencies to achieve lasting change and measurable results.
Open
Dialogue
Learn dialogue skills to foster alignment and agreement on important matters.
Universal accountability
Cultivate accountability for improved performance and engagement.
Influential
leadership
Master the Six Sources of Influence™ to drive sustainable behavior change.
Individual
Productivity
Achieve stress-free productivity with Getting Things Done®
EFFECTIVENESS HABITS
Skills to change habits and align behavior with performance goals and organizational values.
