Training & Certification

Based on more than 30 years of ground-breaking research, our award-winning training courses have helped thousands of organizations achieve immediate, widespread, and sustainable results.

Explore our course offerings and certification options below.

If you have more than three individuals in need of training, group rates are available.
Our courses also provide Continuing Education credits.

Crucial Conversations, Crucial Accountability & Influencer Training

Individual Pricing Chart

Change Anything Training

Change Anything Pricing Chart

Crucial Conversations for Crucial Accountability Graduates
Crucial Accountability for Crucial Conversations Graduates

Crucial Accountability Companion Course Pricing Chart

*Participants must complete a public workshop taught by a Master Trainer prior to enrolling in certification.
**Courses are available to qualified individuals only. Third-party training and consulting firms, executive coaches, or organizational development service providers may not enroll without prior approval.
Crucial Conversations is the prerequisite for all attendees of the Crucial Accountability graduate course.
Crucial Accountability is the prerequisite for all attendees of the Crucial Conversations graduate course.

Where Can I Attend?

Virtual Classroom

Product Date Registration
Crucial Conversations Virtual Classroom
December 4, 2017 Learn More & Register
Crucial Conversations Virtual Trainer Certification
December 4, 2017 Learn More & Register
Crucial Conversations Virtual Trainer Certification
December 5, 2016 Learn More & Register
Crucial Accountability Add-On Virtual Classroom
September 5, 2017 Learn More & Register
Influencer Virtual Classroom
December 6, 2016 Learn More & Register
Crucial Conversations Virtual Trainer Certification
February 6, 2017 Learn More & Register
Crucial Conversations Virtual Trainer Certification
November 6, 2017 Learn More & Register
Crucial Conversations Virtual Trainer Certification
April 10, 2017 Learn More & Register
Crucial Accountability Add-On Virtual Classroom
July 11, 2017 Learn More & Register
Crucial Conversations Virtual Trainer Certification
September 11, 2017 Learn More & Register
Crucial Accountability Add-On Virtual Classroom
December 12, 2017 Learn More & Register
Crucial Conversations Virtual Trainer Certification
June 12, 2017 Learn More & Register
Crucial Accountability Add-On Virtual Classroom
December 13, 2016 Learn More & Register
Crucial Conversations Virtual Classroom
February 13, 2017 Learn More & Register
Crucial Conversations Virtual Trainer Certification
August 14, 2017 Learn More & Register
Crucial Accountability Add-On Virtual Classroom
March 14, 2017 Learn More & Register
Crucial Conversations Virtual for Small Business
March 14, 2017 Learn More & Register
Crucial Conversations Virtual Trainer Certification
May 15, 2017 Learn More & Register
Crucial Conversations Virtual Trainer Certification
October 16, 2017 Learn More & Register
Influencer Virtual Classroom
July 18, 2017 Learn More & Register
Crucial Conversations Virtual Classroom
June 19, 2017 Learn More & Register
Crucial Conversations Virtual Trainer Certification
March 20, 2017 Learn More & Register
Influencer Virtual Classroom
March 21, 2017 Learn More & Register
Crucial Accountability Virtual Classroom
April 24, 2017 Learn More & Register
Crucial Conversations Virtual Classroom
April 24, 2017 Learn More & Register
Crucial Conversations Virtual Classroom
August 28, 2017 Learn More & Register
Influencer Virtual Classroom
November 28, 2017 Learn More & Register
Crucial Accountability Add-On Virtual Classroom
May 30, 2017 Learn More & Register
Crucial Accountability Virtual Classroom
October 30, 2017 Learn More & Register
Crucial Conversations Virtual Classroom
October 30, 2017 Learn More & Register

Traditional Classroom

Product Date City State Registration
Crucial Accountability Add-On
August 1, 2017 Livonia (Detroit) MI Learn More & Register
Crucial Conversations
May 2, 2017 Seattle WA Learn More & Register
Influencer
May 2, 2017 Chicago IL Learn More & Register
Crucial Accountability
October 3, 2017 Washington DC Learn More & Register
Crucial Conversations
October 3, 2017 Phoenix AZ Learn More & Register
Crucial Conversations
April 4, 2017 Chicago IL Learn More & Register
Crucial Conversations
April 4, 2017 Calgary AB Learn More & Register
Crucial Conversations
December 5, 2017 New York City NY Learn More & Register
Crucial Conversations
December 5, 2017 Salt Lake City UT Learn More & Register
Crucial Accountability
September 5, 2017 Chicago IL Learn More & Register
Crucial Conversations
September 5, 2017 Edmonton AB Learn More & Register
Crucial Conversations
December 6, 2016 Chicago IL Learn More & Register
Crucial Conversations
December 6, 2016 Long Beach CA Learn More & Register
Crucial Conversations
December 6, 2016 Houston TX Learn More & Register
Crucial Conversations
December 6, 2016 New York City NY Learn More & Register
Crucial Accountability Add-On
June 6, 2017 Salt Lake City UT Learn More & Register
Crucial Accountability
June 6, 2017 Livonia (Detroit) IL Learn More & Register
Crucial Conversations
June 6, 2017 New Orleans LA Learn More & Register
Crucial Conversations
February 7, 2017 Houston TX Learn More & Register
Crucial Conversations
February 7, 2017 Parsippany NJ Learn More & Register
Crucial Conversations
February 7, 2017 Washington DC Learn More & Register
Crucial Conversations
February 7, 2017 Salt Lake City UT Learn More & Register
Crucial Conversations
February 7, 2017 Chicago IL Learn More & Register
Influencer
March 7, 2017 Calgary AB Learn More & Register
Crucial Conversations
March 7, 2017 Pasadena CA Learn More & Register
Crucial Accountability
March 7, 2017 Chicago IL Learn More & Register
Crucial Accountability Add-On
March 7, 2017 Washington DC Learn More & Register
Influencer
November 7, 2017 Chicago IL Learn More & Register
Crucial Conversations
November 7, 2017 Washington DC Learn More & Register
Crucial Accountability Add-On
August 8, 2017 Washington DC Learn More & Register
Crucial Conversations
August 8, 2017 Long Beach CA Learn More & Register
Crucial Conversations
August 8, 2017 Orlando FL Learn More & Register
Crucial Conversations
August 8, 2017 Toronto ON Learn More & Register
Crucial Conversations
August 8, 2017 Chicago IL Learn More & Register
Crucial Conversations
May 9, 2017 Milwaukee WI Learn More & Register
Crucial Conversations
May 9, 2017 Washington DC Learn More & Register
Crucial Conversations
May 9, 2017 Houston TX Learn More & Register
Crucial Conversations
May 9, 2017 Jacksonville FL Learn More & Register
Crucial Conversations
October 10, 2017 Chicago IL Learn More & Register
Crucial Conversations
October 10, 2017 Rochester NY Learn More & Register
Crucial Accountability Add-On
October 10, 2017 Palo Alto CA Learn More & Register
Crucial Conversations
April 11, 2017 San Francisco CA Learn More & Register
Crucial Conversations
April 11, 2017 Phoenix AZ Learn More & Register
Influencer
April 11, 2017 Houston TX Learn More & Register
Influencer
April 11, 2017 Washington DC Learn More & Register
Crucial Conversations
April 11, 2017 Washington DC Learn More & Register
Crucial Conversations
April 11, 2017 Indianapolis IN Learn More & Register
Crucial Accountability Add-On
April 11, 2017 Columbus OH Learn More & Register
Crucial Conversations
July 11, 2017 Columbus OH Learn More & Register
Crucial Conversations
December 12, 2017 Houston TX Learn More & Register
Crucial Accountability
December 12, 2017 Dallas TX Learn More & Register
Crucial Conversations
December 12, 2017 Long Beach CA Learn More & Register
Crucial Conversations
September 12, 2017 San Francisco CA Learn More & Register
Crucial Conversations
September 12, 2017 Ypsilanti (Detroit) MI Learn More & Register
Crucial Conversations
September 12, 2017 Washington DC Learn More & Register
Crucial Conversations
September 12, 2017 Houston TX Learn More & Register
Crucial Conversations
December 13, 2016 Salt Lake City UT Learn More & Register
Crucial Accountability Add-On
June 13, 2017 Minneapolis MN Learn More & Register
Crucial Conversations
June 13, 2017 San Diego CA Learn More & Register
Crucial Conversations
June 13, 2017 Virginia Beach DC Learn More & Register
Crucial Conversations
February 14, 2017 Kansas City MO Learn More & Register
Influencer
February 14, 2017 Philadelphia PA Learn More & Register
Crucial Conversations
March 14, 2017 Cambridge MA Learn More & Register
Crucial Conversations
March 14, 2017 Las Vegas NV Learn More & Register
Influencer
March 14, 2017 Detroit MI Learn More & Register
Crucial Conversations
November 14, 2017 Raleigh NC Learn More & Register
Crucial Conversations
November 14, 2017 Dallas TX Learn More & Register
Crucial Conversations
November 14, 2017 San Diego CA Learn More & Register
Crucial Accountability Add-On
May 16, 2017 Chicago IL Learn More & Register
Crucial Accountability
May 16, 2017 San Francisco CA Learn More & Register
Crucial Conversations
May 16, 2017 Philadelphia PA Learn More & Register
Crucial Conversations
January 17, 2017 Tampa FL Learn More & Register
Crucial Conversations
October 17, 2017 Boston MA Learn More & Register
Crucial Accountability
October 17, 2017 Salt Lake City UT Learn More & Register
Crucial Conversations
April 18, 2017 New York City NY Learn More & Register
Crucial Conversations
April 18, 2017 Dallas TX Learn More & Register
Crucial Conversations
July 18, 2017 Washington DC Learn More & Register
Crucial Conversations
July 18, 2017 Salt Lake City UT Learn More & Register
Crucial Conversations
July 18, 2017 Dallas TX Learn More & Register
Crucial Conversations
September 19, 2017 Charleston SC Learn More & Register
Crucial Conversations
September 19, 2017 Nashville TN Learn More & Register
Crucial Accountability
June 20, 2017 Long Beach CA Learn More & Register
Crucial Conversations
June 20, 2017 Palo Alto CA Learn More & Register
Crucial Conversations
June 20, 2017 Austin TX Learn More & Register
Crucial Conversations
June 20, 2017 Toronto ON Learn More & Register
Influencer
June 20, 2017 Toronto ON Learn More & Register
Crucial Conversations
February 21, 2017 Oklahoma City OK Learn More & Register
Crucial Accountability Add-On
February 21, 2017 San Francisco CA Learn More & Register
Crucial Conversations
February 21, 2017 Toronto ON Learn More & Register
Crucial Conversations
March 21, 2017 Minneapolis MN Learn More & Register
Influencer
August 22, 2017 San Francisco CA Learn More & Register
Crucial Conversations
August 22, 2017 Kansas City MO Learn More & Register
Crucial Conversations
August 22, 2017 Hartford CT Learn More & Register
Crucial Conversations
August 22, 2017 Portland OR Learn More & Register
Crucial Conversations
January 24, 2017 Portland OR Learn More & Register
Crucial Conversations
January 24, 2017 St. Louis MO Learn More & Register
Crucial Conversations
January 24, 2017 Raleigh NC Learn More & Register
Influencer
October 24, 2017 Columbus OH Learn More & Register
Crucial Conversations
October 24, 2017 Toronto ON Learn More & Register
Crucial Conversations
October 24, 2017 Austin TX Learn More & Register
Influencer
April 25, 2017 San Diego CA Learn More & Register
Influencer
September 26, 2017 Salt Lake City UT Learn More & Register
Crucial Accountability Add-On
September 26, 2017 Washington DC Learn More & Register
Crucial Conversations
September 26, 2017 Minneapolis MN Learn More & Register
Crucial Conversations
June 27, 2017 Chicago IL Learn More & Register
Crucial Conversations
February 28, 2017 Atlanta GA Learn More & Register
Crucial Conversations
February 28, 2017 Dallas TX Learn More & Register
Crucial Accountability Add-On
February 28, 2017 Phoenix AZ Learn More & Register
Crucial Accountability Add-On
February 28, 2017 Houston TX Learn More & Register
Crucial Conversations
February 28, 2017 Grand Rapids MI Learn More & Register
Crucial Conversations
March 28, 2017 Nashville TN Learn More & Register
Crucial Conversations
November 28, 2017 Atlanta GA Learn More & Register
Crucial Conversations
November 28, 2017 San Francisco CA Learn More & Register
Crucial Conversations
November 28, 2017 Calgary AB Learn More & Register
Crucial Conversations
November 28, 2017 Seattle WA Learn More & Register
Crucial Accountability Add-On
May 30, 2017 Portland OR Learn More & Register
Crucial Conversations
May 30, 2017 Troy MI Learn More & Register
Crucial Conversations
January 31, 2017 Columbus OH Learn More & Register
Crucial Conversations
January 31, 2017 San Francisco CA Learn More & Register
Crucial Conversations
January 31, 2017 Vancouver BC Learn More & Register
Crucial Conversations
October 31, 2017 Milwaukee WI Learn More & Register


Welcome to VitalSmarts.com

VitalSmarts and Poertner Consulting Group are pleased to announce a new era in their joint service.

VitalSmarts has acquired the business and will maintain the presence in your area to provide you with streamlined and enhanced customer support.

We look forward to working with you!

If you have any questions, please email VitalSmarts at support at vitalsmarts dot com.

Welcome to VitalSmarts.com

VitalSmarts and LeadershipSmarts are pleased to announce a new era in their joint service.

VitalSmarts has acquired the business and will maintain the presence in your area to provide you with streamlined and enhanced customer support.

We look forward to working with you!

If you have any questions, please email VitalSmarts at support at vitalsmarts dot com.