Training & Certification

Based on more than 30 years of ground-breaking research, our award-winning training courses have helped thousands of organizations achieve immediate, widespread, and sustainable results.

Explore our course offerings and certification options below.

If you have more than three individuals in need of training, group rates are available.
Our courses also provide Continuing Education credits.

Crucial Conversations, Crucial Accountability & Influencer Training

Individual Pricing Chart

Change Anything Training

Change Anything Pricing Chart

Crucial Conversations for Crucial Accountability Graduates
Crucial Accountability for Crucial Conversations Graduates

Crucial Accountability Companion Course Pricing Chart

*Participants must complete a public workshop taught by a Master Trainer prior to enrolling in certification.
**Courses are available to qualified individuals only. Third-party training and consulting firms, executive coaches, or organizational development service providers may not enroll without prior approval.
Crucial Conversations is the prerequisite for all attendees of the Crucial Accountability graduate course.
Crucial Accountability is the prerequisite for all attendees of the Crucial Conversations graduate course.

Where Can I Attend?

Virtual Classroom

Product Date Registration
Crucial Accountability Virtual Classroom
August 3, 2015 Learn More & Register
Crucial Conversations Virtual Classroom
August 3, 2015 Learn More & Register
Crucial Conversations Virtual Classroom
October 5, 2015 Learn More & Register
Crucial Conversations Virtual for Small Business
September 8, 2015 Learn More & Register
Crucial Accountability (for Crucial Conversations graduates) Virtual Classroom
December 15, 2015 Learn More & Register
Crucial Accountability (for Crucial Conversations graduates) Virtual Classroom
October 20, 2015 Learn More & Register
Influencer Virtual Classroom
September 22, 2015 Learn More & Register
Crucial Accountability (for Crucial Conversations graduates) Virtual Classroom
August 25, 2015 Learn More & Register
Crucial Accountability Virtual Classroom
November 30, 2015 Learn More & Register
Crucial Conversations Virtual Classroom
November 30, 2015 Learn More & Register

Traditional Classroom

Product Date City State Registration
Crucial Conversations
December 1, 2015 Houston TX Learn More & Register
Crucial Conversations
December 1, 2015 Long Beach CA Learn More & Register
Crucial Conversations
December 1, 2015 New York City NY Learn More & Register
Crucial Conversations
September 1, 2015 Portland OR Learn More & Register
Crucial Conversations
September 1, 2015 Houston TX Learn More & Register
Crucial Conversations
August 4, 2015 Chicago IL Learn More & Register
Crucial Conversations
August 4, 2015 Hartford CT Learn More & Register
Crucial Accountability 1-day (for Crucial Conversations graduates)
November 4, 2015 Chicago IL Learn More & Register
Crucial Conversations
October 6, 2015 Boston (Cambridge) MA Learn More & Register
Influencer
October 6, 2015 Calgary AB Learn More & Register
Crucial Accountability
October 6, 2015 San Francisco CA Learn More & Register
Crucial Conversations
July 7, 2015 San Francisco CA Learn More & Register
Crucial Conversations
July 7, 2015 Austin TX Learn More & Register
Crucial Conversations
July 7, 2015 Milwaukee WI Learn More & Register
Crucial Conversations
December 8, 2015 Washington DC Learn More & Register
Crucial Conversations
December 8, 2015 Chicago IL Learn More & Register
Crucial Conversations
December 8, 2015 Salt Lake City UT Learn More & Register
Influencer
December 8, 2015 Dallas TX Learn More & Register
Crucial Conversations
September 8, 2015 Chicago IL Learn More & Register
Crucial Conversations
September 8, 2015 Long Beach CA Learn More & Register
Crucial Conversations
September 8, 2015 Charleston SC Learn More & Register
Crucial Conversations
November 10, 2015 Atlanta GA Learn More & Register
Crucial Conversations
November 10, 2015 Toronto ON Learn More & Register
Change Anything
November 10, 2015 Houston TX Learn More & Register
Crucial Accountability 1-day (for Crucial Conversations graduates)
November 10, 2015 Las Vegas NV Learn More & Register
Crucial Conversations
August 11, 2015 Orlando FL Learn More & Register
Crucial Accountability
August 11, 2015 Long Beach CA Learn More & Register
Crucial Conversations
August 11, 2015 Salt Lake City UT Learn More & Register
Crucial Conversations
August 11, 2015 Toronto ON Learn More & Register
Crucial Conversations
October 13, 2015 Phoenix AZ Learn More & Register
Crucial Conversations
October 13, 2015 Chicago IL Learn More & Register
Influencer
October 13, 2015 Philadelphia PA Learn More & Register
Crucial Conversations
October 13, 2015 Kansas City MO Learn More & Register
Crucial Accountability
September 15, 2015 Detroit (Ypsilanti) MI Learn More & Register
Crucial Conversations
September 15, 2015 Calgary AB Learn More & Register
Crucial Conversations
November 17, 2015 San Diego CA Learn More & Register
Crucial Conversations
November 17, 2015 Tampa FL Learn More & Register
Crucial Conversations
November 17, 2015 Calgary AB Learn More & Register
Influencer
November 17, 2015 Chicago IL Learn More & Register
Crucial Accountability
August 18, 2015 Dallas TX Learn More & Register
Crucial Conversations
August 18, 2015 Rochester NY Learn More & Register
Crucial Accountability 1-day (for Crucial Conversations graduates)
October 20, 2015 Long Beach CA Learn More & Register
Crucial Conversations
October 20, 2015 San Francisco CA Learn More & Register
Crucial Conversations
July 21, 2015 St. Louis MO Learn More & Register
Crucial Accountability
September 22, 2015 Chicago IL Learn More & Register
Change Anything
September 22, 2015 San Francisco CA Learn More & Register
Crucial Accountability 1-day (for Crucial Conversations graduates)
September 22, 2015 Washington DC Learn More & Register
Crucial Conversations
August 25, 2015 Washington DC Learn More & Register
Influencer
August 25, 2015 San Francisco CA Learn More & Register
Crucial Conversations
August 25, 2015 Des Moines IA Learn More & Register
Crucial Conversations
October 27, 2015 Detroit (Ypsilanti) MI Learn More & Register
Crucial Conversations
October 27, 2015 Dallas TX Learn More & Register
Crucial Conversations
October 27, 2015 Raleigh NC Learn More & Register
Crucial Accountability 1-day (for Crucial Conversations graduates)
October 27, 2015 Edmonton AB Learn More & Register
Crucial Accountability 1-day (for Crucial Conversations graduates)
September 29, 2015 Houston TX Learn More & Register


Welcome to VitalSmarts.com

VitalSmarts and Poertner Consulting Group are pleased to announce a new era in their joint service.

VitalSmarts has acquired the business and will maintain the presence in your area to provide you with streamlined and enhanced customer support.

We look forward to working with you!

If you have any questions, please email VitalSmarts at support at vitalsmarts dot com.

Welcome to VitalSmarts.com

VitalSmarts and LeadershipSmarts are pleased to announce a new era in their joint service.

VitalSmarts has acquired the business and will maintain the presence in your area to provide you with streamlined and enhanced customer support.

We look forward to working with you!

If you have any questions, please email VitalSmarts at support at vitalsmarts dot com.