Training & Certification

Based on more than 30 years of ground-breaking research, our award-winning training courses have helped thousands of organizations achieve immediate, widespread, and sustainable results.

Explore our course offerings and certification options below.

If you have more than three individuals in need of training, group rates are available.
Our courses also provide Continuing Education credits.

Crucial Conversations, Crucial Accountability & Influencer Training

Individual Pricing Chart

Change Anything Training

Change Anything Pricing Chart

Crucial Conversations for Crucial Accountability Graduates
Crucial Accountability for Crucial Conversations Graduates

Crucial Accountability Companion Course Pricing Chart

*Participants must complete a public workshop taught by a Master Trainer prior to enrolling in certification.
**Courses are available to qualified individuals only. Third-party training and consulting firms, executive coaches, or organizational development service providers may not enroll without prior approval.
Crucial Conversations is the prerequisite for all attendees of the Crucial Accountability graduate course.
Crucial Accountability is the prerequisite for all attendees of the Crucial Conversations graduate course.

Where Can I Attend?

Virtual Classroom

Product Date Registration
Influencer Virtual Classroom
December 6, 2016 Learn More & Register
Crucial Conversations Virtual Classroom
May 9, 2016 Learn More & Register
Crucial Accountability Virtual Classroom
May 9, 2016 Learn More & Register
Crucial Conversations Add-On Virtual Classroom
December 13, 2016 Learn More & Register
Crucial Accountability Add-On Virtual Classroom
December 13, 2016 Learn More & Register
Influencer Virtual Classroom
May 17, 2016 Learn More & Register
Influencer Virtual Classroom
May 17, 2016 Learn More & Register
Crucial Conversations Virtual Classroom
August 22, 2016 Learn More & Register
Crucial Conversations Virtual Classroom
August 22, 2016 Learn More & Register
Crucial Accountability Virtual Classroom
August 22, 2016 Learn More & Register
Crucial Accountability Virtual Classroom
August 22, 2016 Learn More & Register
Crucial Accountability Add-On Virtual Classroom
September 27, 2016 Learn More & Register
Crucial Conversations Virtual for Small Business
September 27, 2016 Learn More & Register
Crucial Accountability Add-On Virtual Classroom
June 28, 2016 Learn More & Register
Crucial Accountability Add-On Virtual Classroom
June 28, 2016 Learn More & Register
Crucial Conversations Add-On Virtual Classroom
June 28, 2016 Learn More & Register
Crucial Conversations Add-On Virtual Classroom
June 28, 2016 Learn More & Register
Crucial Conversations Virtual Classroom
November 28, 2016 Learn More & Register

Traditional Classroom

Product Date City State Registration
Crucial Accountability Add-On
November 1, 2016 Dallas TX Learn More & Register
Crucial Conversations
November 1, 2016 Austin TX Learn More & Register
Crucial Accountability 1-day (for Crucial Conversations graduates)
November 1, 2016 Calgary AB Learn More & Register
Crucial Conversations
August 2, 2016 Milwaukee WI Learn More & Register
Crucial Conversations
August 2, 2016 Milwaukee WI Learn More & Register
Crucial Conversations
August 2, 2016 Toronto ON Learn More & Register
Crucial Conversations
August 2, 2016 Toronto ON Learn More & Register
Crucial Conversations
October 4, 2016 Raleigh NC Learn More & Register
Crucial Conversations
October 4, 2016 Phoenix AZ Learn More & Register
Crucial Conversations
December 6, 2016 Houston TX Learn More & Register
Crucial Conversations
December 6, 2016 New York City NY Learn More & Register
Crucial Conversations
September 6, 2016 Miami FL Learn More & Register
Crucial Conversations
September 6, 2016 Miami FL Learn More & Register
Crucial Conversations
September 6, 2016 Salt Lake City UT Learn More & Register
Crucial Conversations
September 6, 2016 Salt Lake City UT Learn More & Register
Crucial Conversations
September 6, 2016 Calgary AB Learn More & Register
Crucial Conversations
September 6, 2016 Calgary AB Learn More & Register
Crucial Conversations
June 7, 2016 Philadelphia PA Learn More & Register
Crucial Conversations
June 7, 2016 Philadelphia PA Learn More & Register
Crucial Accountability
June 7, 2016 Salt Lake City UT Learn More & Register
Crucial Accountability
June 7, 2016 Salt Lake City UT Learn More & Register
Crucial Accountability
October 11, 2016 Houston TX Learn More & Register
Crucial Conversations
October 11, 2016 Chicago IL Learn More & Register
Crucial Conversations
July 12, 2016 Palo Alto CA Learn More & Register
Crucial Conversations
July 12, 2016 Palo Alto CA Learn More & Register
Crucial Accountability Add-On
July 12, 2016 Kansas City MO Learn More & Register
Crucial Accountability Add-On
July 12, 2016 Kansas City MO Learn More & Register
Crucial Conversations
December 13, 2016 Salt Lake City UT Learn More & Register
Change Anything
September 13, 2016 Washington DC Learn More & Register
Change Anything
September 13, 2016 Washington DC Learn More & Register
Crucial Conversations
September 13, 2016 Houston TX Learn More & Register
Influencer
June 14, 2016 Detroit/Ypsilanti MI Learn More & Register
Influencer
June 14, 2016 Detroit/Ypsilanti MI Learn More & Register
Crucial Conversations
June 14, 2016 Orlando FL Learn More & Register
Crucial Conversations
June 14, 2016 Orlando FL Learn More & Register
Crucial Conversations
November 15, 2016 Toronto ON Learn More & Register
Crucial Conversations
May 17, 2016 New York City NY Learn More & Register
Crucial Accountability
May 17, 2016 Washington DC Learn More & Register
Crucial Accountability
May 17, 2016 Washington DC Learn More & Register
Influencer
October 18, 2016 Washington DC Learn More & Register
Crucial Conversations
October 18, 2016 Dallas TX Learn More & Register
Crucial Conversations
July 19, 2016 Dallas TX Learn More & Register
Crucial Conversations
July 19, 2016 Dallas TX Learn More & Register
Crucial Conversations
July 19, 2016 Washington DC Learn More & Register
Crucial Conversations
July 19, 2016 Washington DC Learn More & Register
Crucial Conversations
September 20, 2016 San Diego CA Learn More & Register
Crucial Conversations
September 20, 2016 San Diego CA Learn More & Register
Crucial Conversations
September 20, 2016 Boston MA Learn More & Register
Crucial Conversations
June 21, 2016 Charleston SC Learn More & Register
Influencer
June 21, 2016 San Francisco CA Learn More & Register
Crucial Conversations
June 21, 2016 Houston TX Learn More & Register
Influencer
June 21, 2016 San Francisco CA Learn More & Register
Crucial Conversations
August 23, 2016 Portland OR Learn More & Register
Crucial Conversations
August 23, 2016 Portland OR Learn More & Register
Crucial Conversations
August 23, 2016 Hartford CT Learn More & Register
Crucial Conversations
August 23, 2016 Hartford CT Learn More & Register
Crucial Accountability Add-On
August 23, 2016 Long Beach CA Learn More & Register
Crucial Accountability Add-On
August 23, 2016 Long Beach CA Learn More & Register
Crucial Conversations
October 25, 2016 San Francisco CA Learn More & Register
Crucial Accountability 1-day (for Crucial Conversations graduates)
October 25, 2016 Toronto ON Learn More & Register
Crucial Conversations
October 25, 2016 Baton Rouge LA Learn More & Register
Crucial Conversations
July 26, 2016 Salt Lake City UT Learn More & Register
Crucial Conversations
July 26, 2016 Salt Lake City UT Learn More & Register
Crucial Conversations
September 27, 2016 Washington DC Learn More & Register
Crucial Conversations
September 27, 2016 Detroit (Ypsilanti) MI Learn More & Register
Crucial Conversations
June 28, 2016 Boise ID Learn More & Register
Crucial Conversations
June 28, 2016 Boise ID Learn More & Register
Crucial Conversations
June 28, 2016 Chicago IL Learn More & Register
Crucial Conversations
June 28, 2016 Chicago IL Learn More & Register
Crucial Conversations
November 29, 2016 Seattle WA Learn More & Register
Crucial Conversations
November 29, 2016 Washington DC Learn More & Register
Crucial Conversations
August 30, 2016 Chicago IL Learn More & Register
Crucial Conversations
August 30, 2016 Des Moines IA Learn More & Register
Crucial Accountability
August 30, 2016 San Francisco CA Learn More & Register
Crucial Conversations
August 30, 2016 Des Moines IA Learn More & Register
Crucial Accountability
August 30, 2016 San Francisco CA Learn More & Register
Crucial Accountability Add-On
August 30, 2016 Washington DC Learn More & Register
Crucial Conversations
August 30, 2016 Chicago IL Learn More & Register
Crucial Accountability Add-On
August 30, 2016 Washington DC Learn More & Register
Influencer
August 30, 2016 Houston TX Learn More & Register
Influencer
August 30, 2016 Houston TX Learn More & Register
Crucial Conversations
May 31, 2016 San Francisco CA Learn More & Register
Crucial Conversations
May 31, 2016 San Francisco CA Learn More & Register
Influencer
May 31, 2016 Calgary AB Learn More & Register


Welcome to VitalSmarts.com

VitalSmarts and Poertner Consulting Group are pleased to announce a new era in their joint service.

VitalSmarts has acquired the business and will maintain the presence in your area to provide you with streamlined and enhanced customer support.

We look forward to working with you!

If you have any questions, please email VitalSmarts at support at vitalsmarts dot com.

Welcome to VitalSmarts.com

VitalSmarts and LeadershipSmarts are pleased to announce a new era in their joint service.

VitalSmarts has acquired the business and will maintain the presence in your area to provide you with streamlined and enhanced customer support.

We look forward to working with you!

If you have any questions, please email VitalSmarts at support at vitalsmarts dot com.