Joseph Grenny, coauthor of Crucial Conversations, shares tips for navigating racial bias in the workplace using facts, curiosity and humility.
Joseph Grenny, coauthor of Crucial Conversations, shares a tip to avoid a political debate. Tell and share stories to learn about others’ political views and experiences.
VitalSmarts Master Trainer Maria Moss talks about finding authentic ways to fight racism.
VitalSmarts Master Trainer Maria Moss shares a tip for managing intentionally biased comments through active listening and constructive engagement.
VitalSmarts Master Trainer Maria Moss talks about understanding different perspectives by being curious at work. For more information on learning the skills you need to speak up when it matters most, visit https://www.crucialskills.com/saythat
Emily Gregory, vice president of delivery operations, shares tips for creating safe dialogue by making your intentions clear to email recipients.
I try to use crucial skills in my workplace but have struggled to sound genuine and have even turned people off with my approach. I’m no actor and I sometimes have to take a moment to recall some techniques. However, I’m worried that I might still be coming off as too calculated because of some of the formulas I generally follow.
I’m trying to follow the chain of command in our organization when presenting ideas and suggestions, but the ideas seem to stop at my boss and never get to the people who would benefit from the suggestion or idea. My boss doesn’t like conflict or change, believes that getting along is more important than addressing issues that might cause conflict, and doesn’t see the value in sharing feedback unless it is to tell people they are doing a good job. How can I motivate my boss to take action on ideas presented to him to improve our organization?