Vice President of Development and Delivery Emily Gregory shares insight into who is responsible for adding meaning to a crucial conversation.
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How to Listen, Learn and Avoid a Political Debate
November 19, 2020Vice President of Development and Delivery Emily Gregory talks about how to use active listening to learn and converse, rather than debate right and wrong when it comes to politics.
How to Talk Politics: What NOT to Say
October 28, 2020Justin Hale, a Master Trainer in Crucial Conversations, says there a few phrases to avoid when discussing politics – they only illicit defensiveness and pushback.
How to Respond to Racism in the Workplace
October 19, 2020Joseph Grenny, coauthor of Crucial Conversations, shares tips for navigating racial bias in the workplace using facts, curiosity and humility.
How to Talk Politics: Check Your Motive Before Opening Your Mouth
October 5, 2020Justin Hale, a Master Trainer in Crucial Conversations, says if your motive isn’t to listen and learn, you probably don’t need to have the conversation at all.
How to Talk Politics: Focus on Experiences Rather Than Differences
September 30, 2020Justin Hale, a Master Trainer in Crucial Conversations, says when you and a friend have opposing opinions, focus on their experience rather than your differences.
How to Manage Intentional Bias
September 8, 2020VitalSmarts Master Trainer Maria Moss shares a tip for managing intentionally biased comments through active listening and constructive engagement.
Managing Bias: Intent Matters
August 26, 2020VitalSmarts Master Trainer Maria Moss shares a tip for contextualizing racially biased comments to address the intent rather than the emotion of the moment. For more information on learning the skills you need to speak up when it matters most, visit https://www.crucialskills.com/saythat