Vice President of Development and Delivery Emily Gregory talks about how to change your attitude toward a passive-aggressive commenter for a better outcome.
Vice President of Development and Delivery Emily Gregory talks about how to use active listening to learn and converse, rather than debate right and wrong when it comes to politics.
Joseph Grenny, coauthor of Crucial Conversations, shares a tip for disagreeing amicably. Don’t try to change others’ opinions instead try to understand their story – you’ll find there’s likely something you have in common.
Dear Joseph, In the opinion article “Accountability is a Key to Changing Police Culture,” you outline many of the issues of police culture that are ingrained in the fabric of law enforcement. You refer to the “warrior mentality” culture in some police departments as well as the demand placed on […]