Emily Gregory shares a tip for creating the right virtual environment for a crucial conversation. First, acknowledge the challenge of connecting virtually. Then share your intentions for wanting to have the conversation anyway. By acknowledging the limitations of video chat and sharing your good intentions, you’ll help establish safety for […]
Tag: skills
How to Respond to Strong Opinions with Grace and Boundaries
November 4, 2020https://youtu.be/Tfb9904fKvE Joseph Grenny, coauthor of Crucial Conversations, shares tips for responding to strong opinions. Learn to gracefully and politely draw boundaries for the conversation.
How to Have a Productive Conversation with a Know-It-All
October 8, 2020Joseph Grenny, coauthor of Crucial Conversations, talks about how to appreciate the know-it-all in your life. If you can appreciate, rather than resent, a know-it-all, you’ll likely learn something new.
How to Talk Politics: Check Your Motive Before Opening Your Mouth
October 5, 2020Justin Hale, a Master Trainer in Crucial Conversations, says if your motive isn’t to listen and learn, you probably don’t need to have the conversation at all.
How to Talk Politics: Focus on Experiences Rather Than Differences
September 30, 2020Justin Hale, a Master Trainer in Crucial Conversations, says when you and a friend have opposing opinions, focus on their experience rather than your differences.
How To Talk Politics: Assume Good Intentions and Extend Grace
September 28, 2020Justin Hale, a Master Trainer in Crucial Conversations, says make good assumptions and extend grace for a productive conversation about politics.
Fighting Racism Authentically
September 14, 2020VitalSmarts Master Trainer Maria Moss talks about finding authentic ways to fight racism.
How to Manage Intentional Bias
September 8, 2020VitalSmarts Master Trainer Maria Moss shares a tip for managing intentionally biased comments through active listening and constructive engagement.