CrucialSkills, the official VitalSmarts blog
Helping you change behavior by answering your questions about soft skills.
Emily Gregory shares a tip for creating the right virtual environment for a crucial conversation. First, acknowledge the challenge of connecting virtually. Then share your intentions for wanting to have the conversation anyway. By acknowledging the limitations of video chat and sharing your good intentions, you’ll help establish safety for […]
https://youtu.be/Tfb9904fKvE Joseph Grenny, coauthor of Crucial Conversations, shares tips for responding to strong opinions. Learn to gracefully and politely draw boundaries for the conversation.
Joseph Grenny, coauthor of Crucial Conversations, talks about how to appreciate the know-it-all in your life. If you can appreciate, rather than resent, a know-it-all, you’ll likely learn something new.
Justin Hale, a Master Trainer in Crucial Conversations, says if your motive isn’t to listen and learn, you probably don’t need to have the conversation at all.
Justin Hale, a Master Trainer in Crucial Conversations, says when you and a friend have opposing opinions, focus on their experience rather than your differences.
Justin Hale, a Master Trainer in Crucial Conversations, says make good assumptions and extend grace for a productive conversation about politics.
VitalSmarts Master Trainer Maria Moss talks about finding authentic ways to fight racism.
VitalSmarts Master Trainer Maria Moss shares a tip for managing intentionally biased comments through active listening and constructive engagement.