Vice President of Development and Delivery Emily Gregory shares a tip for addressing concerns around virtual productivity from a coworker.
Emily Gregory shares a tip for creating the right virtual environment for a crucial conversation. First, acknowledge the challenge of connecting virtually. Then share your intentions for wanting to have the conversation anyway. By acknowledging the limitations of video chat and sharing your good intentions, you’ll help establish safety for […]
Vice President of Development and Delivery Emily Gregory shares insight into who is responsible for adding meaning to a crucial conversation.
Vice President of Development and Delivery Emily Gregory talks about how to change your attitude toward a passive-aggressive commenter for a better outcome.
Dear Joseph, I have a dear male friend. We are romantically involved in a long-distance relationship across different time zones. Our main means of communication are texting and phone, or video talking. We usually talk one to two hours a day—late at night for him, and after work for me. […]
Joseph Grenny, coauthor of Crucial Conversations, talks about how to appreciate the know-it-all in your life. If you can appreciate, rather than resent, a know-it-all, you’ll likely learn something new.
Emily Gregory, vice president of delivery operations, shares tips on how to listen to and learn from teenagers by asking open-ended questions.