Vice President of Development and Delivery Emily Gregory shares a tip for starting a crucial conversation when you feel nervous.
Justin Hale, a Master Trainer in Crucial Conversations, says there are a few phrases to avoid when discussing politics – they only elicit defensiveness and pushback.
Joseph Grenny, coauthor of Crucial Conversations, shares a tip to talk with someone who has opposite political views from you. Turns out, with the right frame of mind, it’s possible to disagree and still stay friends.
VitalSmarts Master Trainer Maria Moss talks about understanding different perspectives by being curious at work. For more information on learning the skills you need to speak up when it matters most, visit https://www.crucialskills.com/saythat
VitalSmarts Master Trainer Maria Moss shares a tip for contextualizing racially biased comments to address the intent rather than the emotion of the moment. For more information on learning the skills you need to speak up when it matters most, visit https://www.crucialskills.com/saythat
Visit the Crucial Skills blog to read Joseph Grenny’s response to this question: How can I avoid procrastinating overwhelming work projects until the last minute?
Dear Crucial Skills, I need to improve my writing skills, but I’m too busy writing to take the time. My job is in marketing and I write position papers, sales materials, and product descriptions. My long-term goal is to write a nonfiction book, but I don’t have time to take […]
We recently completed a study which reveals the top five Career-Limiting Habits (CLHs) that cause employees to miss out on raises and promotions. According to the study, 97 percent of employees report they have some habit that keeps them from achieving their potential at work. The Top 5 Career-Limiting […]