Crucial Skills Logo The Official VitalSmarts Blog

The One Thing You Shouldn’t Say When Talking Politics

Justin Hale, a Master Trainer in Crucial Conversations, says there are a few phrases to avoid when discussing politics – they only elicit defensiveness and pushback.

READ MORE >

How to Have a Productive Conversation with a Know-It-All

  Joseph Grenny, coauthor of Crucial Conversations, talks about how to appreciate the know-it-all in your life. If you can appreciate, rather than resent, a know-it-all, you’ll likely learn something new.

READ MORE >