Tag Archives: lifestyle

Crucial Conversations QA

How to Respond to Racism in the Workplace

Joseph Grenny, coauthor of Crucial Conversations, shares tips for navigating racial bias in the workplace using facts, curiosity and humility. For more information on learning the skills you need to speak up when it matters most, visit https://www.crucialskills.com/saythat.

How Do I Say That Category

How to Have a Productive Conversation with a Know-It-All

 

Joseph Grenny, coauthor of Crucial Conversations, talks about how to appreciate the know-it-all in your life. If you can appreciate, rather than resent, a know-it-all, you’ll likely learn something new. For more information on learning the skills you need to speak up when it matters most, visit https://www.crucialskills.com/saythat.

How Do I Say That Category

How to Talk Politics: Focus on Experiences Rather Than Differences

Justin Hale, a Master Trainer in Crucial Conversations, says when you and a friend have opposing opinions, focus on their experience rather than your differences. For more information on learning the skills you need to speak up when it matters most, visit https://www.crucialskills.com/saythat.