Joseph Grenny, coauthor of Crucial Conversations, says when discussing politics, avoid the temptation to get distracted and sidetracked by minor factual disagreements. Keep your eye on the goals to learn and understand.
Joseph Grenny, coauthor of Crucial Conversations, shares a tip to talk with someone who has opposite political views from you. Turns out, with the right frame of mind, it’s possible to disagree and still stay friends.
Dear Crucial Skills, In our hospital, we have a person who made a grave mistake during surgery. As the manager’s pet, she was not disciplined or reprimanded, but anyone else would have been fired on the spot. The rest of the staff noticed the special treatment given to this individual […]
ABOUT THE AUTHOR David Maxfield is coauthor of the New York Times bestseller, Influencer. READ MORE Dear Crucial Skills, I am a physician and I have to admit that, although I am respectful toward my patients, I have great difficulty when I am dealing with fellow physicians and nurses who, […]