CrucialSkills, the official VitalSmarts blog
Helping you change behavior by answering your questions about soft skills.
My house is the place family chooses to gather for the holiday. This Thanksgiving I wanted to make sure everyone was safe so I told them we would not be having a family gathering. The family showed up anyway, each with a reason why it was okay for them to come. How do you lovingly shut the door to uninvited guests who are putting you at risk?
Vice President of Development and Delivery Emily Gregory shares a tip for starting a crucial conversation when you feel nervous.
Justin Hale, a Master Trainer in Crucial Conversations, says there a few phrases to avoid when discussing politics – they only illicit defensiveness and pushback.
Joseph Grenny, coauthor of Crucial Conversations, shares tips for navigating racial bias in the workplace using facts, curiosity and humility.
Justin Hale, a Master Trainer in Crucial Conversations, says make good assumptions and extend grace for a productive conversation about politics.
VitalSmarts Master Trainer Maria Moss talks about finding authentic ways to fight racism.
Joseph Grenny, coauthor of Crucial Conversations, shares a tip to talk with someone who has opposite political views from you. Turns out, with the right frame of mind, it’s possible to disagree and still stay friends.
VitalSmarts Master Trainer Maria Moss shares a tip for managing intentionally biased comments through active listening and constructive engagement.
