Vice President of Development and Delivery Emily Gregory shares a tip for addressing concerns around virtual productivity from a coworker.
Emily Gregory shares a tip for creating the right virtual environment for a crucial conversation. First, acknowledge the challenge of connecting virtually. Then share your intentions for wanting to have the conversation anyway. By acknowledging the limitations of video chat and sharing your good intentions, you’ll help establish safety for […]
Vice President of Development and Delivery Emily Gregory shares insight into who is responsible for adding meaning to a crucial conversation.
Dear Joseph, What had the biggest impact on you writing Crucial Conversations? Signed, Backstory Dear Backstory, Thanks for asking! Your question gave me a chance to walk down memory lane. The Danish philosopher Soren Kierkegaard said, “Life can only be understood backwards, but it must be lived forwards.” Looking back, […]
Vice President of Development and Delivery Emily Gregory talks about how to change your attitude toward a passive-aggressive commenter for a better outcome.
Q. As a school administrator, I am preparing for the emotional post-election conversations that our staff and students are expecting in the days ahead. As opportunities arise to discuss the outcomes, teachers are looking for guidance on the best ways to model mature and responsible behavior for one another and […]
https://youtu.be/Tfb9904fKvE Joseph Grenny, coauthor of Crucial Conversations, shares tips for responding to strong opinions. Learn to gracefully and politely draw boundaries for the conversation.
Justin Hale, a Master Trainer in Crucial Conversations, says there a few phrases to avoid when discussing politics – they only illicit defensiveness and pushback.