My house is the place family chooses to gather for the holiday. This Thanksgiving I wanted to make sure everyone was safe so I told them we would not be having a family gathering. The family showed up anyway, each with a reason why it was okay for them to come. How do you lovingly shut the door to uninvited guests who are putting you at risk?
How do you deal with people who have not just a different opinion, but a dangerous one? I’m referring to those who believe in conspiracy theories or other misinformation about Covid-19. Their opinions lead to behavior that puts others at risk.
Joseph Grenny, coauthor of Crucial Conversations, talks about how to appreciate the know-it-all in your life. If you can appreciate, rather than resent, a know-it-all, you’ll likely learn something new.
Dear Scott, I have an 11-year-old son who is struggling and I don’t know what to do. We recently relocated overseas, far from home and family and friends. Then the COVID-19 restrictions hit. My boy’s behavior changed significantly. He is always angry and frustrated. I’ve tried to keep him busy […]
Emily Gregory, vice president of delivery operations, shares tips for creating safe dialogue by making your intentions clear to email recipients.
Emily Gregory, vice president of delivery operations, shares tips on how to listen to and learn from teenagers by asking open-ended questions.
VitalSmarts master trainer Maria Moss talks about using your voice and applying the same energy to combat racism as you would to combat a pandemic.