Joseph Grenny, coauthor of Crucial Conversations, talks about how to appreciate the know-it-all in your life. If you can appreciate, rather than resent, a know-it-all, you’ll likely learn something new.
Tag: COVID-19
How to Talk With a Struggling Adolescent
September 30, 2020
Dear Scott, I have an 11-year-old son who is struggling and I don’t know what to do. We recently relocated overseas, far from home and family and friends. Then the COVID-19 restrictions hit. My boy’s behavior changed significantly. He is always angry and frustrated. I’ve tried to keep him busy […]
How to Clarify Your Intention for a Safe Email Conversation.
August 12, 2020Emily Gregory, vice president of delivery operations, shares tips for creating safe dialogue by making your intentions clear to email recipients.
Teen Talk: What Does Your Teen Think? Ask Clarifying Questions and Listen to Find Out
August 3, 2020Emily Gregory, vice president of delivery operations, shares tips on how to listen to and learn from teenagers by asking open-ended questions.
Refuse Silence: Use Your Voice to Combat Racism
July 29, 2020VitalSmarts master trainer Maria Moss talks about using your voice and applying the same energy to combat racism as you would to combat a pandemic.
Stress Is No Excuse for Bad Behavior When Getting Work Done
July 27, 2020Emily Gregory, vice president of delivery operations, shares tips for managing coworker stress before it gets to be overbearing and unacceptable.
COVID-19: Bypass Fear of Speaking Up with These Tips
July 22, 2020Vitalsmarts cofounder Joseph Grenny shares a tip for recognizing our unified link in a global pandemic and how our decisions today can impact the life of a stranger tomorrow.
Helping Teens Manage Stress
July 15, 2020Emily Gregory, vice president of delivery operations, shares tips for helping teenagers manage stress caused by concerns surrounding COVID-19.