CrucialSkills, the official VitalSmarts blog
Helping you change behavior by answering your questions about soft skills.
Emily Gregory shares a tip for creating the right virtual environment for a crucial conversation. First, acknowledge the challenge of connecting virtually. Then share your intentions for wanting to have the conversation anyway. By acknowledging the limitations of video chat and sharing your good intentions, you’ll help establish safety for […]
Vice President of Development and Delivery Emily Gregory shares a tip for starting a crucial conversation when you feel nervous.
Vice President of Development and Delivery Emily Gregory talks about how to use active listening to learn and converse, rather than debate right and wrong when it comes to politics.
Joseph Grenny, coauthor of Crucial Conversations, talks about how to appreciate the know-it-all in your life. If you can appreciate, rather than resent, a know-it-all, you’ll likely learn something new.
Joseph Grenny, coauthor of Crucial Conversations, shares a tip for disagreeing amicably. Don’t try to change others’ opinions instead try to understand their story – you’ll find there’s likely something you have in common.
VitalSmarts master trainer Maria Moss shares tips for becoming a better listener so you can understand others’ experiences and make informed decisions.