Vice President of Development and Delivery Emily Gregory shares a tip for starting a crucial conversation when you feel nervous.
https://youtu.be/Tfb9904fKvE Joseph Grenny, coauthor of Crucial Conversations, shares tips for responding to strong opinions. Learn to gracefully and politely draw boundaries for the conversation.
Joseph Grenny, coauthor of Crucial Conversations, shares a tip for disagreeing amicably. Don’t try to change others’ opinions instead try to understand their story – you’ll find there’s likely something you have in common.
Joseph Grenny, coauthor of Crucial Conversations, says when discussing politics, avoid the temptation to get distracted and sidetracked by minor factual disagreements. Keep your eye on the goals to learn and understand.
Joseph Grenny, coauthor of Crucial Conversations, shares a tip to talk with someone who has opposite political views from you. Turns out, with the right frame of mind, it’s possible to disagree and still stay friends.
VitalSmarts Master Trainer Maria Moss shares a tip for managing intentionally biased comments through active listening and constructive engagement.
Visit the Crucial Skills blog to read Joseph Grenny’s response to this question: How can I avoid procrastinating overwhelming work projects until the last minute?
Dear Crucial Skills, I need to improve my writing skills, but I’m too busy writing to take the time. My job is in marketing and I write position papers, sales materials, and product descriptions. My long-term goal is to write a nonfiction book, but I don’t have time to take […]