Vice President of Development and Delivery Emily Gregory shares a tip for starting a crucial conversation when you feel nervous.
Tag: Anger
How to Respond to Strong Opinions with Grace and Boundaries
November 4, 2020https://youtu.be/Tfb9904fKvE Joseph Grenny, coauthor of Crucial Conversations, shares tips for responding to strong opinions. Learn to gracefully and politely draw boundaries for the conversation.
How to Talk Politics: What NOT to Say
October 28, 2020Justin Hale, a Master Trainer in Crucial Conversations, says there a few phrases to avoid when discussing politics – they only illicit defensiveness and pushback.
The One Thing You Shouldn’t Say When Talking Politics
October 23, 2020Justin Hale, a Master Trainer in Crucial Conversations, says there are a few phrases to avoid when discussing politics – they only elicit defensiveness and pushback.
How to Have a Productive Conversation with a Know-It-All
October 8, 2020Joseph Grenny, coauthor of Crucial Conversations, talks about how to appreciate the know-it-all in your life. If you can appreciate, rather than resent, a know-it-all, you’ll likely learn something new.
How to Talk Politics: Check Your Motive Before Opening Your Mouth
October 5, 2020Justin Hale, a Master Trainer in Crucial Conversations, says if your motive isn’t to listen and learn, you probably don’t need to have the conversation at all.
How To Talk Politics: Assume Good Intentions and Extend Grace
September 28, 2020Justin Hale, a Master Trainer in Crucial Conversations, says make good assumptions and extend grace for a productive conversation about politics.
How to Respectfully Disagree About Politics
September 22, 2020Joseph Grenny, coauthor of Crucial Conversations, shares a tip for disagreeing amicably. Don’t try to change others’ opinions instead try to understand their story – you’ll find there’s likely something you have in common.