Crucial Conversations QA

Additional Tips for Addressing Self-Centered Behavior

Dear David,

I think you missed part of the question that Fed Up posted a while back. As I understood it, Fed Up also asked how to deal with self-centered coworkers (bosses as well as cohorts, team members, and subordinates) whose conversations and discussions are based on I, me, or my. Can you address that?

Please Elaborate

Dear Please Elaborate,

You’re right. I only answered part of Fed Up’s question—the part about a self-centered teenager. I’ll address here the part about self-centered behavior in the workplace and offer a few approaches for dealing with it. You can use these approaches in combination or sequentially.

First, let’s consider why people often behave more self-centeredly than usual. Finish reading