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Building Habits to Overcome Disruption

Dear Scott, COVID-19 work from home conditions have thrown my routines into chaos. I feel like I am constantly trying to keep up and the more I try, the more overwhelmed I feel. How can I get myself back on track? Sincerely, Overwhelmed Dear Overwhelmed, Frustrating. Confusing. Challenging. Unprecedented. Restricting. […]

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The Six “Rights” of Virtual Learning

by Melanie Parsons Gao NPR Moth Story Slam Champion, TEDx Fellow, Passionate Developer of People My laptop was on the kitchen counter, the oven was pre-heating and I was just starting to crack the eggs for my muffins when suddenly I heard my name. The teacher was calling on me! […]

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Create an Accountability Culture in Six Steps

I am a trainer in a non-profit organization. Because we are a close staff, we tend to avoid accountability discussions around inefficient patterns rather than discussing solutions for improved performance. People arrive late for meetings, fail to complete time-sensitive tasks and spend a lot of time talking. I do have […]

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Is “Love” Too Grand a Word?

“How would you describe the kind of manager you most like to work for?” asked Steve. He was interviewing applicants for an administrative assistant role on our team. The role reported directly to me. Steve and I had worked together for many years at this point and he had a […]

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Master Your Stories Before They Master You

The introduction to the facilitator manual for Master My Stories suggests that facilitators should not feel bad “if participants don’t give up all their stories by the end of the session. Your goal should be to help people question their assumptions. You want them to assault their stories with questions. […]

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