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How to Lead Change

Dear Crucial Skills, I was recently asked to lead an effort to implement job rotation in our organization. The problem is that the team I’ve been asked to lead thinks it’s a dumb idea. They are focused on their own jobs and have no interest in cross-training and rotation. How […]

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Change Anything: Changing Spending Habits

In this month’s Change Anything column, Craig V. shares the specific strategies he used to change spending habits. My wife and I were in financial distress. We had $10,000 in credit card debt, lived month-to-month, and didn’t have any savings because every penny we earned went toward our large mortgage […]

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Change Anything: Overcoming Addiction-Part Two

In last month’s Change Anything column, we published an inspiring story from Michael Vitali. This month, Michael shares the specific strategies he used to overcome his addictions. I started smoking cigarettes when I was eleven years old. Since then, I’ve abused every drug on the market: speed, heroine, meth, LSD, […]

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Change Anything: Overcoming Addiction

By Michael Vitali Editor’s Note: We are pleased to announce a new monthly column featuring inspiring stories of personal change. These stories will be featured in our upcoming book about personal change due to be released Spring 2011. I started smoking cigarettes when I was eleven years old. Since then, […]

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Changing Behavior After Training

Dear Crucial Skills, We’ve been through Crucial Conversations Training, have returned back to work, and aren’t changing all that much. Everyone liked the ideas and wanted to do something new, but we haven’t been very good at transferring what we learned in training to how we behave at work. What […]

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Changing Racist Behavior

Dear Crucial Skills, Do you have any resources related to the Influencer model for dealing with racism in the workplace? Dealing with Racism Dear Dealing, This year alone, employees from four organizations approached me about handling racist incidents including nooses hanging over lockers, swastikas painted on doors, hate language written […]

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When It's More than Motivation

ABOUT THE AUTHOR Joseph Grenny is the author of three bestselling books, Influencer, Crucial Conversations, and Crucial Confrontations. READ MORE Dear Crucial Skills, I just read the latest newsletter and find myself very frustrated with your response to your reader’s question about how to “motivate” apparently unmotivated teachers. You appeared […]

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