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How Do I Have A Crucial Conversation Virtually?

Emily Gregory shares a tip for creating the right virtual environment for a crucial conversation. First, acknowledge the challenge of connecting virtually. Then share your intentions for wanting to have the conversation anyway. By acknowledging the limitations of video chat and sharing your good intentions, you’ll help establish safety for […]

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The One Thing You Shouldn’t Say When Talking Politics

Justin Hale, a Master Trainer in Crucial Conversations, says there are a few phrases to avoid when discussing politics – they only elicit defensiveness and pushback.

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