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How to Have a Productive Conversation with a Know-It-All

  Joseph Grenny, coauthor of Crucial Conversations, talks about how to appreciate the know-it-all in your life. If you can appreciate, rather than resent, a know-it-all, you’ll likely learn something new.

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How to Take a Stand on Social Issues Without Picking a Fight

Joseph Grenny, coauthor of Crucial Conversations, shares a tip to avoid a political debate. Tell and share stories to learn about others’ political views and experiences.

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