Joseph Grenny, coauthor of Crucial Conversations, talks about how to appreciate the know-it-all in your life. If you can appreciate, rather than resent, a know-it-all, you’ll likely learn something new. For more information on learning the skills you need to speak up when it matters most, visit https://www.crucialskills.com/saythat.
Justin Hale, a Master Trainer in Crucial Conversations, says if your motive isn’t to listen and learn, you probably don’t need to have the conversation at all. For more information on learning the skills you need to speak up when it matters most, visit https://www.crucialskills.com/saythat.
Justin Hale, a Master Trainer in Crucial Conversations, says when you and a friend have opposing opinions, focus on their experience rather than your differences. For more information on learning the skills you need to speak up when it matters most, visit https://www.crucialskills.com/saythat.
