Visit the Crucial Skills blog to read David Maxfield’s answer to this question: What suggestions do you have for responding to wisecracks made behind coworkers’ backs?
Dear David, As a certified trainer, I want to be prepared to answer students’ questions. In talking about separating facts from stories, the question came up: “What if people disagree about what each person said?” For example, I say to my son: “You said you would pick up milk on […]
The following article was originally published on September 8, 2004. Dear Crucial Skills, My boss has started micromanaging me. She constantly asks me for updates. One morning, by 10 o’clock, I had already received ten e-mail messages from her and it took me an hour and a half just to […]
Dear Emily, I am the victim of a character assassination at work. I have been at my current workplace for ten years. A new colleague seems to be jealous of my successes and has started spreading stories, gossip, and rumors, stating that I am a difficult colleague to work with. […]
The following article was originally published on August 4, 2004. Dear Ron, I lead a faith-based, non-profit organization after fifteen years as a mid-level executive in the wireless industry. Working with board members and volunteers is tough sometimes. My difficulty comes in creating safety and expressing my concerns when people […]
Visit the Crucial Skills blog to read Ron McMillan’s response to this question: How can I confront a problem employee about her rude and disrespectful behavior?
Dear David, How should I handle a very opinionated person who says things to me that are hateful and mean? This particular person is so opinionated that I could try giving my point of view until I’m blue in the face and they won’t hear a word I say. When […]
Dear Crucial Skills, My brother has a small IT business and usually employs four to five people at a time. He recently employed a twenty-year-old college student we’ll call Mark. Because of his girlfriend’s unexpected pregnancy, Mark had to stop studying and finds himself raising a family. His family situation […]