CrucialSkills, the official VitalSmarts blog
Helping you change behavior by answering your questions about soft skills.
It’s 4:55 and you’re ending your workday. You need to transition out of work and leave to pick up dinner for your family. As you take a minute to review your day, it occurs to you that you didn’t finish a single key task you intended to finish when you […]
Dear Justin, In our organization we are meeting more than ever but our meeting effectiveness is down dramatically. The issues we see include: No clear direction Too much time spent ranting or venting Less listening and more talking Stuff not getting done How do we get to effective and efficient […]
Justin Hale, a Master Trainer in Crucial Conversations, says there a few phrases to avoid when discussing politics – they only illicit defensiveness and pushback.
Justin Hale, a Master Trainer in Crucial Conversations, says there are a few phrases to avoid when discussing politics – they only elicit defensiveness and pushback.
Justin Hale, a Master Trainer in Crucial Conversations, says find a balanced approach to talking politics. Look for ways to be both confident and humble.
Justin Hale, a Master Trainer in Crucial Conversations, says find a balanced approach to talking politics. Look for ways to be both confident and humble.
Justin Hale, a Master Trainer in Crucial Conversations, says if your motive isn’t to listen and learn, you probably don’t need to have the conversation at all.
2020 has been full of unexpected challenges, especially for the live events industry. As trainers we are learning how to use video conferencing on a variety of platforms as a new reality. We know that this transition has been challenging for many in our industry, but we can take solace […]
