CrucialSkills, the official VitalSmarts blog
Helping you change behavior by answering your questions about soft skills.
Dear Joseph, I am in a bit of a conundrum at work. We were recently asked to return to offices despite the escalating pandemic. Much of what we’re coming in for could easily be done from home. This week a companywide email was sent out requesting that we keep our […]
Joseph Grenny, coauthor of Crucial Conversations, shares tips for navigating racial bias in the workplace using facts, curiosity and humility.
Joseph Grenny, coauthor of Crucial Conversations, talks about how to appreciate the know-it-all in your life. If you can appreciate, rather than resent, a know-it-all, you’ll likely learn something new.
Dear Joseph, How can I ask the higher-ups in my organization to “step up” their game? Their lack of ambition limits my career development because there are no real opportunities for me to take on more responsibilities. My higher-ups are pretty laid back. In fact, I hesitate to use the […]
Joseph Grenny, coauthor of Crucial Conversations, shares a tip to avoid a political debate. Tell and share stories to learn about others’ political views and experiences.
Joseph Grenny, coauthor of Crucial Conversations, shares a tip for disagreeing amicably. Don’t try to change others’ opinions instead try to understand their story – you’ll find there’s likely something you have in common.
Joseph Grenny, coauthor of Crucial Conversations, says when discussing politics, avoid the temptation to get distracted and sidetracked by minor factual disagreements. Keep your eye on the goals to learn and understand.
Joseph Grenny, coauthor of Crucial Conversations, shares a tip to talk with someone who has opposite political views from you. Turns out, with the right frame of mind, it’s possible to disagree and still stay friends.
