CrucialSkills, the official VitalSmarts blog
Helping you change behavior by answering your questions about soft skills.
Fifteen years ago I went to Canada and had one of the most profound insights of my professional life. I was a newly minted VitalSmarts Master Trainer leading both a Crucial Conversations course and trainer certification course in London, Ontario, Canada. The facilitators in the course were and are among […]
This year I started out motivated, with goals for health, productivity, and things I want to learn at work and personally. However, our company is undergoing ANOTHER reorganization.
Holding a crucial conversation is about speaking your truth, and that takes confidence. And yet your truth is a perspective, and acknowledging that requires humility. Emily Gregory explains how to balance both for successful crucial conversations.
Vice President of Development and Delivery Emily Gregory shares a tip for addressing concerns around virtual productivity from a coworker.
Dear Emily, I’ve used the techniques from Crucial Conversations in both personal and business situations with success but am now faced with the most critical conversation ever and I don’t know what to do. My husband has become increasingly enmeshed in politics. He is almost blindly devoted to Donald Trump […]
Emily Gregory shares a tip for creating the right virtual environment for a crucial conversation. First, acknowledge the challenge of connecting virtually. Then share your intentions for wanting to have the conversation anyway. By acknowledging the limitations of video chat and sharing your good intentions, you’ll help establish safety for […]
Vice President of Development and Delivery Emily Gregory shares a tip for starting a crucial conversation when you feel nervous.
Vice President of Development and Delivery Emily Gregory shares insight into who is responsible for adding meaning to a crucial conversation.
