Joseph Grenny, coauthor of Crucial Conversations, shares tips for responding to strong opinions. Learn to gracefully and politely draw boundaries for the conversation.
CrucialSkills, the official VitalSmarts blog
Helping you change behavior by answering your questions about soft skills.
Joseph Grenny, coauthor of Crucial Conversations, shares tips for responding to strong opinions. Learn to gracefully and politely draw boundaries for the conversation.
So thankful for this important tip, Joseph. We have employees dealing with this issue every day. I want to keep them safe and let them know we support them in their tough role. Sharing this example with them will help!