Crucial Conversations QA

How to Mend a Relationship That’s Been Broken for Years

Dear Joseph,

My husband and I have not talked to my brother-in-law and his wife for five years. The reasons are insignificant. They live on the first floor, and we live on the ground floor of the same house. I once took a step forward to mend the relationship, but they declined my request. How can I now move on and get them out of my mind?

Signed,
Distant Relatives

Dear Distant,

Please indulge me for a moment. You’re asking about moving on. I want to offer a final possibility for moving in. Apparently, at some point in the past five years, you made a gesture for reconciliation. Once. I wonder what your motives were for doing so. Was it simply that you hated the status quo of mutually assured misery? Could it have been a principled motivation? A desire to be a more forgiving, graceful person? Might it also have been motivated by periodic recollections of happier times? The virtues of your alienated kin and past joys of having them in your life? I admire you for having made that gesture. Once. And I want to take a shot at stoking whatever it was that animated that attempt.

I have come to believe that my capacity for joy in life is a function of my capacity to love imperfect people. And the most aggressive calisthenics of that capacity is practicing vulnerability at times of the most acute emotional risk. For example:

  • Saying “I love you” with no expectation of reciprocity.
  • Offering assistance at a time of crisis to those who have wronged me from a motive of guileless compassion.
  • Expressing a desire to reconnect toward one who might see it as an opportunity to wound me.
  • Fully admitting my errors in willing acceptance of others’ right to forever delay admitting theirs.

A couple of years ago, you did the noble equivalent of joining a gym on January 2. You committed yourself to a profoundly difficult emotional exercise. But feeling sore from the arresting first workout, you stopped going. And you are atrophying as a result. I can’t imagine you can live in such close disconnection to family for so long without a regular rehearsal of the initial injustices. I can’t imagine you could perpetuate this cold agony without regularly shopping for additional evidence to nurse those injustices. I don’t say this to judge—because I’m guessing there is merit to your hurt. There almost always is. I say this to draw attention to what this regimen of resentment is doing to you. To your capacity for joy, connection and vulnerability. Get back on the treadmill!

Before you take the next step away from your in-laws, I would encourage you, for your own sake, to make a few more attempts toward. For example:

  • Small kindnesses. Commit yourself to doing an extra chore, leaving some flowers, leaving a note about a past happy memory, smiling, or making some unexpected accommodation. But if you do, you must do so with no immediate expectation. Do so as an act of intentional vulnerability. If your kin have been rehearsing injustices as long as you have, they will need enormous cumulative evidence of safety before they might be willing to exercise their own vulnerability.
  • Expressions of patient openness. In a tone of tenderness, let them know, “I hate how things are. I am sad at the wasted years. I want you back in my life. And I’m willing to wait until you feel the same.” Then wait. Patiently.
  • Unilateral apology. Write a note of searching self-accountability. Think deeply and empathically about how they experienced the initial offenses, and the subsequent cold war. Take responsibility for everything you did intentionally, and express remorse for all unintended hurts as well. And conclude with, “I have hurts as well, but none of those justify me being a person I don’t respect.” Then surrender any expectation of reciprocity. You need not restore your trust in them if they have not given evidence that you are safe as well. But you can still see them as human beings worthy of civility and kindness while holding boundaries you need.

I recently had lunch with a man whose friendship I lost 20 years ago. In an attempt to figure out what had happened between us, we poked through the cold embers of the complementary injustices we had crafted. As I look back on the conversation, I can see there was merit to both of our stories. But all of those ghostly facts had no hold on me anymore. What mattered were the tears and the embrace. I now have love with that man again. I feel joy even now as I write this to you.

I have a suspicion that if you practice your own vulnerability in the coming months, things will change. And if they don’t, I urge you to move out. Of course, I don’t understand all of the complexities and consequences of you taking that step. But I can’t imagine your peace is worth less than those consequences.

Best Wishes,
Joseph

Want to master these crucial skills? Attend one of our public training workshops in a city near you. Learn more at www.vitalsmarts.com/events.

Headshot

Joseph Grenny

Joseph Grenny is a New York Times bestselling author, keynote speaker, and leading social scientist for business performance. For thirty years, Joseph has delivered engaging keynotes at major conferences including the HSM World Business Forum at Radio City Music Hall. Joseph’s work has been translated into twenty-eight languages, is available in thirty-six countries, and has generated results for three hundred of the Fortune 500. read more

11 thoughts on “How to Mend a Relationship That’s Been Broken for Years”

  1. Well said. I would add that I would hope this woman’s husband would join her in her efforts. I also would add that this has inspired me to reach out (again) to my prodigal son. Peace.

  2. Wonderful line, Joseph, about your/our capacity for joy being linked to our/your capacity to love imperfect people. We’re all imperfect in some way, and we all want to be loved in spite of our imperfections. Beautiful reminder; thanks!! 👍🥰🙏

  3. Wow, Joseph, Your newletter article “How to Mend a Relationship That’s Been Broken…”was great! I have copied your statement that ‘my capacity for joy in life is a function of my capacity to love imperfect people”to post on my frigde where I will see it every day! Thank you!

  4. This. Totally applies in my family. I adore my children and forever wish that we could have a happy, peaceful time together. When we’re able to get together, which is RARE because they live thousands of miles from each other, it’s full of tension and confrontations. They’re mad at each other for childhood traumas, real and imagined, and can’t seem to change the dynamic they had then.

    I’ve shared this article with them in the hopes that something may ring true. (I don’t anticipate it’ll bring any changes about, but I guess I’m ever hopeful.) *sigh*

    In the meantime, I know it helps me. Thank you.

  5. I agree with the others, the phrase “my capacity for joy in life is a function of my capacity to love imperfect people” is so true and I plan to post it at home and in my office. The greatest example of this phrase in history was Jesus!

  6. What a beautiful answer. It’s difficult to live in the way you describe, but so very rewarding. I hope that this relationship can be healed.

  7. i feel like the writing keeps getting better; this is the stuff that has inspired me for so long, and to see it in words is really a treasure. where do you come up with this stuff?!
    thank you

Leave a Reply

This site uses Akismet to reduce spam. Learn how your comment data is processed.