Crucial Skills Logo The Official VitalSmarts Blog

Surviving Freedom

As a child, my parents fiercely protected me. At their insistence, I remained close to home and under their tight watch. And then, one day in early 1959, they let go. When I turned thirteen, my Mom and Dad either tired of regulating my every move or began to trust […]

READ MORE >

How to Avoid Getting Angry

Dear Emily, How do you stop your emotions from shifting into “fight” mode and verbal violence? I understand the principles of Making It Safe, but often, I only become aware that I am in “violence” well into the conversation—when my own emotions are already heated and boiling over. The wisest […]

READ MORE >

Are You Being Passive-Aggressive?

Dear Steve, I recently took the Crucial Conversations course and learned about the silence-dialogue-violence spectrum. I believe my tendency is to go to silence at work, but violence at home. I’ve wondered why I react differently in these two situations. I speculated that perhaps the reason was that I felt […]

READ MORE >