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Sam’s Gift

Gifts come in all shapes, types, and sizes. Some arrive with the sounds and excitement of the holiday season and some do not. Some are beautifully packaged while others aren’t bundled at all because they’re completely intangible. Still others are not only intangible, but when they’re given away, the giver […]

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You’re Not A Good Enough Actor

In the early 1980s, I slowly transitioned from teaching MBA classes to designing corporate training programs. Surprisingly, with this change in focus, my design partners and I soon found ourselves in, of all places, Hollywood—not the glamorous version that produces dazzling movies, but the not-so-glamorous version that produces industrial videos. […]

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How to Broach a Difficult Topic

Dear Crucial Skills, As the mother of two adult children who are each very intelligent and gainfully employed, I try and stay out of their personal decisions. However, one of them started smoking during his high school years. The smoking has continued for almost twenty years. His father and I […]

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